Harsh Valiyani Email & Phone Number

With over 3 years of dedicated experience in customer service roles, I am a results-driven professional based in Surrey, BC. Throughout my career, I've excelled in building and managing relationships while consistently surpassing sales targets. I am thrilled about the opportunity to apply my expertise in a dynamic financial services environment to further Coast Capital's mission of empowering members to Build a Better Future, together.My academic background includes a Master of Business Administration (MBA) with a specialization in Data Analytics from University Canada West, Vancouver, where I graduated with a GPA of 3.33. Alongside my academic achievements, I hold certifications as a Certified Digital Marketing Associate from the Digital Marketing Institute and in AWS Cloud Foundations from Amazon Web Services.In terms of professional experience, I have served as an Operations Ambassador at Amazon Inc., a Financial Service Representative at Development Credit Bank, and a Client Experience Associate at BigBasket Inc. In these roles, I've collaborated with teams, managed client inquiries, and facilitated sales transactions while ensuring compliance with industry standards and regulations.Beyond my professional endeavors, I actively engage in community initiatives, including volunteering in the World Partnership Walk and serving as the Volunteer Corps Team Lead for the SFU Ismaili Students Association. These experiences have honed my interpersonal skills, leadership abilities, and commitment to making a positive impact in the community.I am deeply passionate about delivering exceptional service, nurturing meaningful connections, and driving success for both clients and organizations. I am enthusiastic about bringing my unique blend of skills, experiences, and dedication to a new opportunity in the customer service or client advisor domain.Professional Skills:Exceptional Customer Service | Relationship Building | Problem-solving | Strong Communication |Team Collaboration | Time Management | Sales and Target Achievement | Digital Banking Proficiency | Compliance AdherenceDomain Knowledge:Financial Services | Retail Banking | Client Relationship Management | Sales and Marketing |Compliance and Regulatory StandardsTechnical Skills:Python | NumPy | Pandas | Tableau | VBA | Search Engine Optimization (SEO) | Excel Macros | SQL |Power BI | MS Office Suite | AWS Cloud Foundations | Digital Marketing | Data Analytics

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  University Canada West

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