Harsh Bosmaya Email & Phone Number

Los Angeles, California, United States

• Collaborated with the product team to design and configure custom workflows using Relatient's proprietary DASHsuite, enhancing patient access and improving operational efficiency.
• Conducted comprehensive requirement analysis sessions with clients to identify pain points and business needs, translating these into actionable product configurations and enhancements.
• Played a key role in the integration of Relatient's software with various EHR/EMR systems, ensuring seamless communication and data flow, thus enhancing overall client satisfaction.
• Led testing and implementation efforts for software solutions, ensuring they met client expectations and resulted in a significant improvement in patient engagement metrics.
• Advocated for user-centric design by gathering feedback from end-users and iteratively improving features based on insights, which increased user adoption rates by 18%.
• Analyzed usage data and generated reports to support client operations, providing insights that informed product roadmap decisions and strategic planning.

Los Angeles, California, United States

• Worked closely with product managers to define product vision and strategy, ensuring alignment with market trends, ultimately improving product adoption rates.
• Implemented data-driven insights into product design, contributing to the creation of features that improved user engagement and satisfaction by 30% through engineered scheduling and communication features.
• Collaborated with engineering and design teams to ensure technical feasibility and user-friendly product designs, facilitating successful product launches that enhanced customer experience.
• Advocated for client needs by driving product enhancements and assisting with prioritizing of bug fixes, resulting in improved user experience and a 42% reduction in incoming ticket volume through predictive alerts.

Mumbai, Maharashtra, India

• Conducted requirement analysis and facilitated requirement gathering sessions with stakeholders, leading to clear and actionable development plans that resulted in a 34% increase in customer satisfaction.
• Collaborated with cross-functional teams to enhance product features and align them with business objectives, contributing to a 65% subscription rate for a new EHS application within the first three months post-launch.
• Developed and tracked key performance metrics, providing insights that informed product enhancements and supported continuous improvement.

Mumbai, Maharashtra, India

Master'S Degree, Management Information Systems And Services

Bachelor'S Degree, Computer Science