• Estimated time required to deliver project artifacts and reports progress toward delivery goals throughout the project.• Content Management using JIRA and Microsoft SharePoint.• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.• Followed solely RUP methodologies during the course of the project.• Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst.• Utilized the 80-20 rule to prioritize and incorporate the critical features. Used Time-Boxing techniques to finish within set time frames.• Accumulated system requirements from various departments through surveys and interviews.• Involved in prioritizing the defects and writing business requirements to resolve them.• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.• Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.• Serve as Property & Casualty Insurance SME and 401K & Retirement servicesexpert , reporting to the President, addressing various Insurance industry issues as they arise and the point person for the development and adoption of the ACORD xml standards.• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.• Designing and customizing data models for Data warehouse supporting data from multiple sources• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.

• Helped resolve impediments and ensured smooth development and delivery of modules• Worked with QA teams to build test cases and test plans, run test scripts, and log defects• Answered developers' and quality analysts' questions and cleared up issues about requirements on behalf of analysis team.• Participated in test strategy meeting and partnered in writing testing plans.• Coordinated user acceptance testing on behalf of technology team with business users• Created and managed test data. Provided application support for escalated trouble tickets.• As an Operations Analyst, I was involved in the following activities:• Construction of an assisted living facility.• Performed financial and statistical analysis.• Implementation of Security Systems.• Employee Time Reporting System.• VOIP Implementation.• Analysis of Compliance Requirements (Diet, Health, Incidents) of multiple states.• Coordinated employee training on: HIPAA, Confidentiality, Safety, and Customer ServiceEnvironment: Oracle, MS SQL Server, SQL, PL/SQL , MS Office, Dreamweaver, Adobe Photoshop, MS Project , Lotus Notes, OnTime, Jira, Mercury Quality Center, Microsoft Office Visio, Visual Paradigm for UML, XL Miner