Harsha Maduranga Email & Phone Number

Colombo

One of my key responsibilities is to oversee the development and implementation of business development strategies. This involves analyzing market trends and identifying opportunities for growth, as well as developing plans to expand the business in a sustainable and profitable way.Another critical aspect of my role is strategic planning. I work closely with other leaders in the organization to identify priorities and develop plans that will help us achieve our goals. This includes setting objectives, developing budgets, and allocating resources to ensure that we are able to execute on our plans effectively.In addition to business development and strategic planning, I am also responsible for managing experimental projects. This involves identifying new ideas and initiatives that have the potential to drive growth for the business, and then managing the execution of those projects to ensure that they are successful.Of course, one of my top priorities as the head of the chain store is driving sales growth for both the optical and hearing chain stores. This involves working closely with the sales teams to identify opportunities to increase revenue, as well as developing marketing strategies to promote our services and drive customer engagement.As the leader of the marketing team, I collaborate closely with the creatives to develop effective strategies that align with our business objectives. This includes identifying target audiences, developing messaging, and selecting channels that will allow us to reach our target customers. I also work closely with agencies to ensure that our marketing efforts are well-coordinated and impactful, helping us to maximize the return on our investment in marketing.

Sri Lanka

During my tenure as General Manager Hearing Solutions at Vision Care Optical Services Pvt Ltd, I had the privilege of leading the establishment and growth of our audiology and hearing care business. We began with a single outlet, faced with the challenge of carving out our niche in a field that was relatively underexplored in our region.We were fortunate to have partnered with Oticon A/S, a world-leading hearing aid supplier, whose products and support significantly contributed to our success.By employing a strategic and customer-centric approach, we successfully laid the foundations for our audiology and hearing care business. Our progress was driven by thorough market analysis, the development of targeted marketing strategies, and a steadfast commitment to delivering outstanding customer service.Today, what began as a single outlet has blossomed into a comprehensive network of audiology and hearing care centres across the country. These centres provide vital services to individuals with hearing impairments, significantly improving their quality of life.This remarkable growth would not have been possible without the dedication of my hardworking and smart team. Their intelligence, tenacity, and commitment to excellence were instrumental in our journey. Their efforts, combined with the support and quality products from our partner Oticon A/S, have been key to our success. I am immensely proud to have worked alongside them in this remarkable journey.

Sri Lanka

As the Manager of Business Development for the Audiology Division at Vision Care Optical Services Pvt Ltd, I began an exciting journey in the hearing care sector. With a lean team of two, we laid the groundwork for what would eventually grow into a comprehensive network of audiology and hearing care centres. This pivotal role allowed me to gain invaluable experience and knowledge, shaping my subsequent career trajectory in this dynamic industry.

20 Galle Road, Ratmalana, Sri Lanka

As the Planning and Business Development professional for Ratmalana Audiology Center, I was responsible for driving the growth and success of this innovative and unique healthcare center. I played a critical role in establishing this center, which was founded by Dialog Telecom under the vision of Dr. Hans Wijayasuriya.As the first employee in this role, I created and implemented all the necessary processes and protocols for the organization. I worked closely with the management team to define business strategies, identified new opportunities for growth, and established partnerships with other healthcare providers and institutions.The key business units of Ratmalana Audiology Center were hearing care, hearing aids, and speech therapy, and I successfully drove revenue growth for these business units through effective marketing and sales strategies, ensuring customer satisfaction, and managing the day-to-day operations of the center.I had a deep understanding of the healthcare industry, including market trends, competitive landscape, and regulatory environment. I was a self-starter, able to work independently, and had a passion for driving growth and innovation.My experience at Ratmalana Audiology Center provided me with a unique opportunity to make a meaningful impact in the healthcare industry. I successfully established the processes and protocols of the organization and drove revenue growth for the key business units. I am proud to have been a part of this innovative center and look forward to applying the skills and knowledge I gained to future roles in business development and plann

Sri Lanka

Setting up hearing care operations at RAC from the scratch

Hdpl Rajagiriya, Sri Lanka

As a Customer Care Executive at HSBC Data Processing Lanka Limited, the job role involved providing customer service to clients, handling inquiries, and resolving issues related to their financial transactions. The job was part of a Business Process Outsourcing (BPO) operation, and the executive was responsible for underwriting loans up to USD 20,000 for the US financial system. The job required working during the night while studying at the University of Colombo, and the individual found it to be a fun and enjoyable experience.

Masters Of Business Administration, Business Administration And Management, General, International Business

Bsc, Chemisrty, Biochemistry, Plant Science & Computer Science

Activities and Societies: Member of Rotaract Club Captain of the University Hockey team

G.C.E. Advance Level, Biology, Chemistry & Physics

Activities and Societies: Hockey

Education record

Activities and Societies: Hockey!!

G.C.E Ordinary Level, Many Things

Activities and Societies: Captained the Hockey team 1997