Harshad Agrawal Email & Phone Number

Core competencies and having 16 years of experience in SDLC cycle for software design and development in Java, J2EE, Spring MVC, REST, Hibernate and JPA. Experienced in activities including program scoping, estimation, cost control, capacity planning, risk management and quality management through agile methodologiesExperienced in PI Planning, E2E delivery of EPICs/Feature, various ceremonies like ART Sync, SoS, risk roaming, retrospection, Problem solving session and preparing program board, also coaching and ramping up team for agile. Facilitated daily scrum meeting, sprint planning, sprint review, and sprint retrospectiveManaged and oversaw team of technology professionals, providing resources and support needed to promote successExperienced in managing projects with KPI’s and metrics targeted towards achieving high customer satisfactionAttained strong client exposure, monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes, with effective resolution of escalations within turnaround timeProven track record in managing activities related to requirement gathering & analysis, design and technical documentation2.4 years onsite side experience (HBOS PLC, Barclaycard UK) in Finance domain (Credit Card, Merchant services and Leasing domain)Experience in developing application in Banking, Insurance, Retail, Knowledge Management and Vehicle Leasing domain.Regular participation in initiatives beyond the expected job responsibilities, like building technical utilities, proposing new ideas/improvements related to business and technical aspects of the system