Harshad Akkawar Email & Phone Number

Nashik, Maharashtra, India

Nashik

Hired as a full-time Technical Support Engineer following initial consulting role. Promoted to Linux System Administrator later on.Key Contributions:-> Responsible for attending clients problem on ticket board, emails and on live chats and helping customers to get their website online and to get their emails working.-> Responsible for solving server side issues and email issues.-> Identifying system problem, bugs and liaising with 2nd line support to resolve these issues.-> Responsible to take the over flow of sales queries from the sales department.As a Systems Administrator Key Contributions:-> Software installations, third party software installations and upgrades, Patches.-> Server setup, optimization and hardening, migrations and operating system reload -> Control panel installation and configuration.-> Troubleshooting and quick server restoration in case of unexpected downtime.-> Round the clock server monitoring-> Maintenance of backups and timely report of hardware failure.-> Firewall & Antivirus installation, tuning and maintenance.-> Installation and configuration of Linux daemons.-> Mail server and Apache tweaks.-> OS and control panel upgrade and patching.-> Customizing web based Applications.-> DDoS attack mitigation.-> Kernel tweaking/up gradation.-> Pro-active Support via Ticket systems, Live chats and emails -> Installing Spam Controllers.