Results-driven IT professional with extensive experience in Office 365 administration, mailbox migration, and identity and access management (IAM). Proven track record in troubleshooting complex issues related to mailbox provisioning, mail flow, and Outlook configuration. Skilled in supporting and implementing seamless migrations from on-premise Exchange to Office 365. Adept at setting up and managing DNS records, Exchange federation trusts, and mail flow relay between Exchange and Office 365. Experienced in configuring and managing Azure AD Connect, Conditional Access policies, and Multifactor Authentication (MFA). Demonstrated ability to manage user accounts, licenses, and security systems, ensuring efficient and secure access to systems and applications. Strong background in SQL and database concepts with hands-on experience in database design, development, and performance optimization. Excellent communicator with a knack for collaborating with senior developers and team members to deliver high-quality solutions.