Harshad Pai Email & Phone Number

Mumbai, Mh, In

Mumbai Area, India

⮚ Currently anchoring the SAP-SuccessFactors implementation for TDPL. Working on change management and managing Employee expectations, and handholding the stakeholders to adapt to new system. This includes engaging with the Impementation partners and tech teams for resolving specific issues and building features.⮚ Also Managing the end to end Talent Acquisition for Tech Roles, including specialized roles for IT Security and QA teams. (Program managers, App Developers &Tech Leads. Across Tech Skill Tracks) and Vendor coordination for T&M Positions. Closed total of 60+ positions ⮚ Created an Excel based Tracker that is being used like an ATS for all the roles managed by me to provide updates to Internal team as well as to Vendors and Candidates.⮚ Managed the Campus recruitment end to end for 2021, 2022 & 2023 batch. Keeping close connect with the TPO/Placement teams of various Colleges to get the best possible Recruitment Days. Also managed the Onboarding & smooth transition of the 2022 & 2023 campus joiners to the various organization teams. Total of 220 campus joiners. ⮚ Changed the Campus hiring process by taking in Longterm Interns so that the Campus Recruitment is done via PPO route for the interns who perform on the job. This ensures better quality of hires

Maharashtra, India

Working as a Freelance HR specialist/ Consultant. ⮚ Helped SME/MSME organizations to Organise their HR policies and processes. Created HR Policy manuals⮚ Conducted the end to end Recruitment for Front desk and Finance/Accounts staff⮚ Created a Training module to help clients to train their staff to be more Customer focused & be service focused. Teaching as a Visiting faculty for Mumbai University- MILS since 2016. Taking full responsibility of Subjects from Teaching, Setting papers and Checking papers for Mumbai University.

Mumbai, Maharashtra, India

As General Manager HR, with 6 direct reports and reporting to the CHRO. Overseeing Total manpower strength of 3200 store staffs. Managed the HR Delivery to 100+ locations, Stores and Delivery Cells. Additionally, was responsible for oversight on the Performance Management, Recruitment and Hr Operations functions.⮚ Ensure correct staffing levels at stores. Create pipeline of Standby candidates to manage seasonal requirements⮚ Ensure that the employees are engaged and motivated to perform at their potential. Oversight on Engagement activities, Open houses, Festivals, events, etc.. conducted at the stores and at the regions on a regular basis.⮚ Assisting CHRO in presentations and data and Representing the InfinitiRetail-HR team at various Tata Group level events.

Mumbai Area, India

1) Performance Management Lead for the Bank, July 2009 to May 2011 Primary responsibility, smooth functioning of the PMS and to create a Performance culture in the Bank.⮚ Re-designed PMS Process, Structure & workflows, along with the IT team. The redesigned PMS deployed in the same year (2009-10) appraisals for 16000+ employees were conducted, using lesser bandwidth and better user experience.⮚ Undertook trainings for the New Appraisers across the Bank. Provided them inputs on how to create meaningful measurable KRAs and give effective feedback. 2) Recruitment Process Change Lead, May 2011 to July 2012 ReDesigned entire recruitment process, made it Robust, User friendly & reduced TAT. Created new Talent Pipelines.⮚ Created an online Testing & Onboarding Portal with an outsourced partner. Engaged with selected candidates, support in the various pre-joining activities. Recruitment process stagewise tracking, Database creation. Better Offer to Joining percentages, Easy access of Candidate Profiles.⮚ Created TieUps with training & education organisations IFBI and Manipal University. Created Custom Training programs for Axis Bank needs. Providing Day 1 Productivity from new joinees.3) HR Head for Back Office teams, July 2012 to March2015⮚ Manpower planning & deployment of employees working in the Bank Back office operations, Managed 2 National Processing Centres (Mumbai & Hyderabad) and approx. 35+ support offices across the Country. Totally comprising of 3500+ employees, who are spread across the Retail Banking Ops, Wholesale Banking Ops and Asset management ops. ⮚ Bank also employed approx. 1000 outsourced staff at the Processing Centers and these too were monitored and managed by me. These outsourced staff were unionised and my role included interactions with the Union, on a regular basis.⮚ Helped to streamline the recruitment and payroll process for the Oursourced employees, engaged with them on a regular basis to understand their issues

1. Performance Management Lead for TCS: Managed the Online Appraisal System of TCS. Ensuring that the system covering 75000+ employees. System is called Global Speed and is used by TCS till date.2. Talent Management Lead for Emerging Markets ISU: Talent management coordinator for 10 countries in the ISU and Emerging Markets BU. Looked after overseas compensation and HR teams for All countries within Latin America, Middle East, Africa and Erstwhile USSR. Was exposed to make cultures, people and their employee policies. mentored the Local HR teams in these countries in standardizing their compensation and other people policies.

My contribution impacted many verticals within HR. To enlist few:1. As Process Management Lead: Centralized Recruitment team, which we de-centralised by leveraging on the ERP system that TCS launched. 2. As HR Business Partner: Responsible for Financial Services BU Talent Management and engagement for 3000 employees

1. Implemented Talent Acquisition Portal for entire Tata Power.2. HR Head for Tata Power Strategic Electronics Division (SED), changed their People Policies to be more in line with their line of business and industry. Revamped the entire Compensation and Leave structure.3. Initiated and conducted the Knowledge and Innovation Fair at Tata Power Mumbai, for various teams and locations of Tata Power to showcase their achievements and innovations in their working. Initiative was very much appreciated by the MD and was showcased to the Customers too.

Masters Of Labour Studies, Human Resources, Indian Labour Laws, Industrial Psychology

Activities and Societies: Was a part of the Organisers in the Study Tour and the Placement TeamI was a part of the Placement Committee

Bcom, Commerce, Accounts, Business Law

Activities and Societies: Was a part of the College Trek club and a part of the Social Cultural activities clubMasters in Labour Studies.