Harshad Patil Email & Phone Number

Fremont, Ca, Us

Bangalore, Karnataka, In

Led cross-functional efforts to deliver BI product features within the Customer Success program. Pioneered the establishment of a standardized data platform, driving insights with analytics and visualization.Orchestrated quarterly planning workshops, prioritizing insights for renewals and adoption, resulting in a 8% increase in product renewals. Directed teams in developing analytics for Cisco product segments. Managed data lake implementation, overseeing telemetry data ingestion and development of strategic metrics, resulting in a 20% reduction in operational costs.Organized Telemetry Road Show to showcase telemetry's role in product renewal for 20+ key products, impressing senior management. Digital Transformation: • Fueled $20M customer success initiative's digital transformation, saving $1M annually, boosting operational efficiency, and streamlining telemetry product rollout. • Reduced time by 60%, improved efficiency by 30%, and increased renewal rates by 4%, while amplifying Cisco product visibility by 70% through real-time Telemetry data. • Advocated for new feature prioritization, resulting in a 4% increase in renewals. Streamlined Cloud Migration: • Oversaw seamless transition of big data applications to Snowflake, realizing a significant cost reduction and 35% performance increase. • Maintained uptime of 99.99% with zero high-priority defects. Delivered 100+ strategic dashboards using Tableau and Power BI.

Bangalore, Karnataka, In

Ignited collaborative efforts with stakeholders, product owners, and Scrum teams to strategize and execute sprints for the Revenue Attribution product. Prioritized feature development through discussions with Finance and Revenue business users, resulting in a 15% increase in feature delivery efficiency.  Digital Transformation of Finance Data Analytics:• Orchestrated seamless application integration, actively monitored project health, and reduced incident response time by 20%. Additionally, directed global technical teams in solution design, development, and platform administration, achieving a remarkable 25% improvement in system performance. • Championed stakeholder engagement and reporting initiatives, culminating in a notable 30% increase in stakeholder satisfaction. Moreover, facilitated Finance Digital Transformation, delivering deeper insights on financial data through interactive Tableau visualizations and ensuring consistent SLA performance of over 95% for 6 consecutive quarters while reducing incidents by over 10%.

Bangalore, Karnataka, In

 Real-Time Data Warehousing and Business Intelligence Implementation: • Steered the development of a scalable BI system for Apple GBI, expanding to 800 terabytes and 400+ dashboards. Implemented lean methodology integration, resulting in a 10% productivity increase and 3% rise in project margins. • Orchestrated a BI project for Apple's online store, saving $10 million and enhancing analytical capabilities. Led a multinational team of 90+ professionals, fostering collaboration for project success.

Bangalore, Karnataka, In

 Innovative System Implementation and Patent Achievements: • Navigated the deployment of the iPhone Systems application, resulting in the "Postponed Carrier Configuration" patent, introducing methods for telecommunications carrier configuration at mobile device activation. • Championed the implementation of Apple's Rebate Tool, securing the "Network-Based Credit System" patent, enabling users to request and receive store credits for previous purchases of qualifying products, reducing ETA for rebate by 95%.

Bangalore, Karnataka, In

 Steered the development of an iTunes Customer Analytics data mart for the Campaign Management System, enhancing Apple's capacity to execute 100+ yearly campaigns.

Bangalore, Karnataka, In

 Spearheaded Global Data Warehouse initiatives, reducing quality-related costs by 30%, increasing real-time data availability by 95%, and saving $500K annually.

Education record

Advance Certificate In Program Management

Education record

Digital Innovations