Harshaka Fernando Email & Phone Number
@edumail.vic.gov.au
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Who is Harshaka Fernando? Overview
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Harshaka Fernando is listed as Systems and Network Administrator | Technical Specialist at Department of Education and Training, Victoria, Australia, a with 22025 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at edumail.vic.gov.au and a matched LinkedIn profile for Harshaka Fernando.
Harshaka Fernando previously worked as Systems/Network Administrator | Technical Specialist at Department Of Education And Training, Victoria, Australia and Senior Consultant at Bytewize It Consulting. Harshaka Fernando holds Bachelor Of Computing, Network Design And Security from Swinburne University Of Technology.
Email format at Department of Education and Training, Victoria, Australia
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About Harshaka Fernando
Skillful and dedicated Senior System/Network specialist with BComp, AWS, MCSA, MCTS, ITIL V3 professional certifications with over 10 years experience. Specialized In: Azure | AWS Microsoft Server 2003 - 2019SCCM | WDS | MDTProxy | FirewallVirtualization (Hyper-V | VMware | Citrix)Backup (NAS | SAN | Windows backup)Disaster recoverySharePoint Video conferencingCisco Routers | Cisco Switchers Exchange server Documentation | Technical Support & TrainingSQL ServerRedhatComputer hardware
Listed skills include Cisco Technologies, Network Security, Vmware Esx, Microsoft Exchange, and 32 others.
Harshaka Fernando's current company
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Harshaka Fernando work experience
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Systems And Network Administrator | Technical Specialist
Systems/Network Administrator | Technical Specialist
• Server build and administration (Active Directory | Group Policies | DNS | DHCP | Proxy | Firewall | Backups | Intranet).• Administration | Support Victorian government school Computer networks (Curriculum and Admin sub networks).• Monitoring | Troubleshoot | Maintain and manage wireless network (eduSTAR) and related equipment (Routers | Switches | Wireless controller | Wireless access points).• Planning | Testing | Implementation and documentation of various Department and local (school funded) ICT Projects. • Liaising with hardware and software vendors for purchase, maintenance and warranty of hardware devices within the school.• Manage and troubleshoot wide range of Client Operating Systems (Desktops | Laptops | IPad |Android |Mac) and operating system image deployment.• Multi-functional Printer management (Installation, manage and troubleshoot in a local area network).• Miscellaneous additional ICT technical support required by the school (Assist users with their queries, conduct researches on inconstant matters and other varied tasks).• Delivering professional development sessions (Google education).• Audit and documenting schools ICT Assets (Hardware peripherals)/ Network topology and design/ Server topology and design) and collaborate with Schools to plan future ICT roadmaps and budgets.
Senior Consultant
Collaboration Services/Technical Specialist
Responsibilities: Level 1 and 2 Technical support • Provide technical troubleshooting assistance (level 1 and 2) for the Cisco and Polycom Video conferencing endpoints ( for brand new installations and for existing VC units) collaborating with field services engineers . • Collaborate/training with level two / three technicians to learn departments standard ITIL procedures to provide an efficient customer services and to enhance the technical knowledge to mange level two and three escalations (to narrow issue down prior escalations or to resolve the issue on level one/ on first contact)• Cisco video endpoint registration (on the gatekeeper) and conduct testing.• Cisco endpoint licensing and assist with Cisco, Polycom endpoint re-configuration and replacements (RMA's).• Manage video conferencing booking system (new bookings, amendments, cancellation and monitoring)• Virtual Meeting Places/ Virtual Meeting rooms (testing , troubleshooting).• Assist Clients with their queries over the phone/ remote access,allocating field services technicians for further investigation, follow up with the customer and escalate tickets to level three technicians for further investigations (if required). • Assisting level 3 technicians with troubleshooting hardware and software issues related to Telstra (internal and external) video conferencing equipment's (endpoints/MCU's/gatekeepers/ codec's/RMX bridges/CMA/projectors/wireless presenters/ jabber accounts ). • Report generation.
Intern Technician
• RED HAT LINUX & Apache Server installation and remote access• VMWare ESX server • Citrix Xenapps 6.5• Citrix Xendesktop 5 • Lotus notes 8• Exchange Server 2007/2010• Operating system migration (Windows XP to Vista and 7)
It Assistant Officer
Wired and wireless network/ Server/ PC and laptop related tasks assigned by the network engineer.Microsoft Windows and Apple Macintosh Computer/ Laptop setup, Network installation User/ Domain management.Printer installation and troubleshooting, Scripting, software and OS updates.Symantec Endpoint, other antivirus and internet security related tasks.Re-Imaging Laptops, Virtual PC Installation, Diagnose and repair software/ hardware (WAP, Router, Cable, PC, Laptop, etc) related issues.Assist users with their queries, conduct researches on inconstant matters, continue varied tasks, attention to detail and ability to work under pressure.Cisco IP camera installation and maintenance.
Harshaka Fernando education
Bachelor Of Computing, Network Design And Security
Higher Diploma, Computer Based Information Systems, First Class Honours
Frequently asked questions about Harshaka Fernando
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What company does Harshaka Fernando work for?
Harshaka Fernando works for Department of Education and Training, Victoria, Australia.
What is Harshaka Fernando's role at Department of Education and Training, Victoria, Australia?
Harshaka Fernando is listed as Systems and Network Administrator | Technical Specialist at Department of Education and Training, Victoria, Australia.
What is Harshaka Fernando's email address?
AeroLeads has found 1 work email signal at @edumail.vic.gov.au for Harshaka Fernando at Department of Education and Training, Victoria, Australia.
Where is Harshaka Fernando based?
Harshaka Fernando is based in Greater Melbourne Area, Australia while working with Department of Education and Training, Victoria, Australia.
What companies has Harshaka Fernando worked for?
Harshaka Fernando has worked for Department Of Education And Training, Victoria, Australia, Bytewize It Consulting, Telstra, Intelli It Services, and Australian Institute Of Technical Training.
How can I contact Harshaka Fernando?
You can use AeroLeads to view verified contact signals for Harshaka Fernando at Department of Education and Training, Victoria, Australia, including work email, phone, and LinkedIn data when available.
What schools did Harshaka Fernando attend?
Harshaka Fernando holds Bachelor Of Computing, Network Design And Security from Swinburne University Of Technology.
What skills is Harshaka Fernando known for?
Harshaka Fernando is listed with skills including Cisco Technologies, Network Security, Vmware Esx, Microsoft Exchange, Microsoft Office, Windows, Microsoft Servers, and Troubleshooting.
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