A dynamic professional with multi-faceted experience of 14 years, spanning from a senior management role in B2B, B2C, BFSI, FTL, International & customer/client experience domain in the corporates.Expertise in the areas of eCommerce, supply chain, Distribution & logistics. Procurement, Service Operations, Business Financials, Key Account Management, Team Management.Hands-on experience in charting out operational strategies, contributing towards enhancing business volumes & growth, and Achieving revenues/ profitability norms.Entrepreneurial, result-oriented, strategic thinker in life cycle management of customers defining vision and direction for Teams basis market indications, competition analysis, and later technology.Specialties: Customer Relationship Management, Account Retention, E-commerce, Business Development, End to End solution mapping as per business requirements. Ensuring day-to-day tasks are meeting client expectations.(List of assignments - leadership, people management, sales, marketing, digital marketing, e-commerce, e-commerce, omnichannel, multi-channel, Amazon, Flipkart, Meesho, Shopee, eBay, digital, customer development, channel strategy, customer marketing, category development, revenue management, revenue growth management, go-to-market, corporate strategy, business unit strategy)