Youngest to become Senior Executive Officer across I-Process Service India Pvt. Ltd.Consistent overachiever – Rated exceeds expectations.Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.Assisted customers with checking balances, responded to questions about accounts, resolved complaints, and supported online banking transactions. Performed the responsibilities of assisting banking relationship manager in developing sales and marketing goals and objectives. Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products. Product suite offered to the aforementioned clients including term loans, working capital (Fund and Non-Fund), CASA etc. Financial analysis In-Principal Note, Credit Note draft & Term sheet finalization. Responsible for internal credit rating of clients through framework designed by CRISIL.First Point of contact for working capital and Term loan requirements for many clients.Update and Manage Database with 100% accuracy- Profile, Notes.Managed in-person, over-the-phone, and email inquiries in a timely manner, made recommendations for customers considering various banking products.Completed the assigned tasks of providing financial advice to customers in choosing financial products and services. Performed responsibilities of selling banking products and services as well as sourcing and maintaining relationships with customers.

Administered computer-based licensing and certification examinations inspected candidates identifications to verify authenticity and ensures only authorized persons are admitted to the examinations.Instructs candidates in examination procedures and is on the alert during examinations to prevent misconduct. Designed Training Programs and Plans to guide newbies, Making SOP to get insights form the Data.Lead learning enhancement classes to improve knowledge and people skills for workplace success and advancement. Conduct ongoing needs analysis leveraging user feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum.Managed development, implementation, and continuous improvement of training programs, including ongoing learning opportunities companywide. Delivered training in leadership, soft skills, and technical and information sessions.Delivered virtual and live classroom product and sales training while identifying training gaps to help sales team sell promoted products. Integrated advanced technology into training session and educated employees on mobile applications.

Tools use for exams TCSION - ION Digital Assessment Solution allows you to conduct large scale assessments digitally.Enable Proper Internet access and recheck all candidate’s details before examination.Help Candidate for verification process such as Webcam Identification & signature approval.Troubleshoot operating system, network connectivity, and end-user problems. Provide technical support and training to Candidate

Hosted several successful seminars that resulted in new clients and more revenue. Often asked to demonstrate the latest educational products to high-profile clients.Responsible for finding new educational equipment and bringing it into the organization to be used. Worked closely with facility staff and students to introduce new teaching technology and methods.Developed and delivered 54 standardized and/or customized trainings and workshops throughout the year, in person or via webinar. Often asked to host seminars introducing the organization to new groups and bringing in more students.Achieved 100% satisfaction scores from business partners indicating they were very satisfied with my support and service, with consistent requests for additional workshops..Responsible for setting up appointments with educational customers and making presentations. Weekly, Monthly quarterly maintaining the books of account. Marketing on the newly introduced course by the institute.