Harshal Dolas Email & Phone Number

• Design and implemented security for Azure Active Directory by using Identity Governance and Privilege Identity Management.
• Manage and monitor cloud infrastructure to ensure high availability, security, and reliability of services.
• Managing CSP client licenses, purchasing licenses and Reserved Instances (RI)
• Third-Party Integrations: Setting up third-party tools and building Single Sign-On (SSO) systems.
• Deployed and configured Azure Networking solutions like Virtual Network, Virtual Network Peering, Subnet, Network Interface, and Network Security Group.
• Design and deployed secured Hub-spoke networking model.

Pune, Maharashtra, India

Zendesk Administration: Skilled in configuring, customizing, and maintaining the Zendesk platform to meet organizational needs. Onboarded new clients into the Zendesk ticketing system by creating organizations, configuring views, setting up client support addresses, establishing support groups, defining SLAs, customizing fields, managing domain.

Pune, Maharashtra, India

• In my initial role as an Azure Monitoring Engineer, I gained valuable experience in:
• System Monitoring: Implementing and managing comprehensive monitoring solutions for Azure environments.
• Alert Configuration: Setting up and fine-tuning alerts to proactively identify and resolve issues.
• Performance Optimization: Analyzing performance metrics to ensure optimal system operation and efficiency.
• Incident Response: Responding swiftly to incidents and outages, minimizing downtime and impact on services.
• Log Management: Utilizing Azure Monitor and Log Analytics to collect, analyze, and act on log data.

Bachelor Of Engineering - Be, Electronics And Communications Engineering

Genral Science

Education record