Harshala Parab Email & Phone Number

Over 7 years of experience in Client Servicing and Brand Management. In my current role, I serve as the main point of contact for assigned clients, developing and implementing digital strategies tailored to their unique needs. I oversee client campaigns, manage budgets and deliverables, analyze project performance, and coordinate with internal teams to ensure timely and successful execution. My ability to follow up on payments and maintain strong client relationships has been pivotal in achieving client satisfaction and business growth. I have successfully retained high value clients.In my previous roles in the finance industry, I handled multiple client queries via emails and calls, provided product knowledge to clients and customers, and managed escalations from respective branches. I also coordinated operational activities and managed call center operations to improve productivity and quality. Additionally, I addressed SEBI investor complaints and conducted weekly conference calls with zone-wise branches.My goal is to leverage my skills in communication, problem-solving, and strategic planning to drive growth and success for both my clients and my organization.

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  University Of Mumbai

  Banking And Insurance