Harshal Kusuma work email
- Valid
Harshal Kusuma personal email
I am a PM with 7 years of experience and am known for my expertise in leading products with a poised ability to drive strategy, growth, and customer satisfaction all of which also resonates highly with stakeholders for large cross-functional projects. Specifically experienced in card products, data strategy, learning tool products, and financial services industry. My core competencies include:1️⃣ STRATEGIC LEADERSHIP: Track-record in leading multiple cross-functional products in B2B SaaS, B2C, DTC/D2C, and C2C – managing launch risks, defining a meaningful long-term vision, engaging strategic workshops, and setting OKRs for product growth. I excel at building products and designing compelling strategies with leadership buy-in for successful product launches (0 to 1) having managed multiple successful launches for users at scale.2️⃣ NAVIGATING AMBIGUITY: My biggest proven skill is bringing clarity and organization by analyzing vague problem statements in detail to come up with data-driven, measurable, and impactful solutions with senior leadership alignment.3️⃣ ENTREPRENEURIAL MINDSET: As an individual, I come with an entrepreneurial and empathetic spirit which goes a long way in diving deeper and identifying user problems that are generally overlooked. I'm always looking to identify new growth opportunities to build for scale.4️⃣ ABILITY TO BUILD TRUST: I excel at building two-way trust & stability with technical and non-technical teams and stakeholders across levels helping me drive high customer engagement, satisfaction, and adoption. 5️⃣ TECHNICAL EXPERTISE: Highly skilled at writing advanced SQL queries and learning new technologies. Having navigated varied roles in my career, I understand the language of developers, analysts, PM/TPMs, stakeholders, clients, customers, and executives. ⭐️ Areas of Expertise: Product Strategy | Strategic Planning | Product Roadmap | Product Innovation | Stakeholder Management | Risk Mitigation | Product Leadership| Senior Leadership Strategic Buy-In | Hypothesis Testing | A/B Testing & Experimentation | Product Lifecycle | UX Research | Agile Methodologies | Competitive Analysis | Gap Analysis | Customer Feedback Management | Feedback Loops | Customer Journey | Advanced SQL | User Acquisition | Product Optimization🤝 Connect with me: To connect with me on how my skill set and experience could add value to your team/organization, you can reach me here or at harshal.kusuma@gmail.com.
Ouroboros Consulting
-
Product Manager (Salt And Cedar Saunas)- Growth | Marketing And Pricing | Customer AcquisitionOuroboros ConsultingKirkland, Wa, Us
-
Product Manager - Data & Reporting Products Lead | Data Strategy | AnalyticsExpedia Group Aug 2022 - Aug 2024Seattle, Washington, United StatesAs a Product Lead, I own the data & reporting workstream for a group of products under the Traveler & Partner Services Platform. I excel at understanding the deepest customer problems to draft detailed yet succinct business requirements. I own product strategies with senior leadership buy-in and drive risk identification and mitigation with stakeholder alignment. Major accomplishments:• Built product vision and roadmaps to optimize a complex reporting ecosystem, prioritized and delivered high-quality data solutions for B2B and B2C partners to support Travel and Partner Services operations.• Managed 2 product pilot launches with 0 defects post-launch and spearheaded data and reporting strategy for a go-to-market launch involving 300+ contributors for 7000+ global operations agents.• Measured KPI improvements for product enhancements and accomplished multiple infrastructure deprecations and migrations from third-party tools driving annual cost savings of $8M+.• Innovated and led product pilot for a real time reporting engine, doubling the service level objectives to 90%+, saving $700K, and exceeding data latency needs for 15,000+ agents. -
Product Manager - Graduate Assistant | Learning Tools & Experimentation | Operations & Supply ChainDauch Center For The Management Of Manufacturing Enterprises Aug 2020 - May 2022Dauch Center For The Management Of Manufacturing EnterprisesServed as the Developer and Product Manager to build an educational classroom learning game tool similar to "The Beer Game" for Operations Management/Supply Chain Management courses and research in business schools.Accomplishments:• Single-handedly mapped out requirements and developed the tool and strategized launching it as a SaaS classroom learning tool in business schools. • Collaborated with stakeholders & Professors for building detailed requirements specifications from business concepts for development. • Designed and developed a classroom learning game tool product, built product roadmaps and UAT plans, and launched and evangelized the MVP for 200+ users.• Conducted A/B testing, experimentation, and gap analysis to prioritize product backlog and implement enhancements, improving game interface learnability by 43%. -
Product Management Intern (Senior Product Manager) | Gift Cards | Cards StrategyLevi Strauss & Co. Jun 2021 - Aug 2021Owned and and delivered 3 individual projects (2 for Levi's Direct-To-Consumer Omnichannel experience and 1 for Levi's DEI Employer Brand) - identifying incremental revenue potential through expansion, unlocking growth levers through new opportunities in US and European markets, and recommending strategic actions for senior leadership. Accomplishments:• Strategized launching omnichannel gift cards in the D2C European market and B2C US market and wrote detailed specifications with PRFAQs, identifying a revenue potential of $2.5M+.• Conducted competitive analysis, analyzed UX research interviews and customer journeys, and facilitated external vendor meetings to build quarterly roadmap of strategic growth initiatives.• Led a team of 4 interns to deliver measurable growth initiatives to present to the CEO and executives. -
Mba Corporate Consultant - Operations Strategy | Machine Learning | Strategy ConsultingGriffith Foods Jan 2021 - May 2021Worked as a Strategy Consultant to optimize an ergonomically challenging operational process using technology that overcomes human limitations in testing homogeneity of dry mixtures during manufacturing. Accomplishments:• Led weekly meetings with a team of 4 consultants & the VP of Global Manufacturing Services to conceptualize the application of ML image processing in quality control processes.• Devised a modular project timeline and product strategy to build an initial prototype, analyzed ROI, and recommended hardware alternatives for reducing costs by $2M+. -
Co-Founder - Head Of Product & Strategy | Revenue Growth | User Acquisition & ConversionChapterone Oct 2018 - Aug 2019Hyderabad, Telangana, IndiaFounded and launched an online e-commerce platform for book rentals with a mission to increase reuse of existing paperbacks, pioneering the C2C book rental business space in India. Expanded to operate in 12000+ pincodes across the country with various options for renting, buying, selling used books between customers at low costs.Accomplishments:• Conducted market analysis for target customers, and headed the user acquisition strategy to capture 200+ users in 3 months.• Orchestrated go-to-market strategy, managed product iterations, and increased user base 2.5x while converting 2% of users to paid subscribers through funnel optimization strategies. • Devised and implemented a referral promotion strategy to build and accelerate growth loops, resulting in 18% increase in new customer growth rate and increasing monthly revenue by 2x.• Increased customer retention rate to 66% with an experimental pricing strategy for subscribers.• Revamped the customer feedback system to identify customer satisfaction metrics and reduced the percentage of low ratings from 55% to less than 12%.
-
Business Technology Analyst - Financial Services Industry | Insurance | ConsultingDeloitte Consulting Aug 2016 - May 2019Hyderabad Area, IndiaWorked for 2 of the largest insurance providers in the United States within the Financial Services Industry. (Database Administration - 10 months, Java Developer - 2 years)Accomplishments:• Led and developed a company proprietary tool to efficiently automate daily system monitoring & directly map technical issues with key business KPIs, that reduced monthly human effort from 20 hours to zero and contributed to $35k of value per client annually.• Proposed and developed APIs for in-house e-signatures eliminating third-party vendors and reducing insurance policy cancellations from 40% to less than 2%. • Developed advanced SQL queries, collaborated with cross-functional teams, prioritized backlog of user stories in JIRA based on client needs, facilitated agile ceremonies across Scrum team with effort estimation ensuring less than 5% defects in over 20 sprints through retrospectives.• 2 Spot Awards and 1 Applause Award from Executive Leadership for outstanding contribution.
Harshal Kusuma Skills
Harshal Kusuma Education Details
-
Strategic Management -
Engineering Management -
Computer Science
Frequently Asked Questions about Harshal Kusuma
What company does Harshal Kusuma work for?
Harshal Kusuma works for Ouroboros Consulting
What is Harshal Kusuma's role at the current company?
Harshal Kusuma's current role is Product Manager (Salt and Cedar Saunas)- Growth | Marketing and Pricing | Customer Acquisition.
What is Harshal Kusuma's email address?
Harshal Kusuma's email address is hk****@****dia.com
What schools did Harshal Kusuma attend?
Harshal Kusuma attended Purdue University Krannert School Of Management, Purdue University, Osmania University.
What are some of Harshal Kusuma's interests?
Harshal Kusuma has interest in Programming, Children, Education, Environment, New Technologies, Science And Technology, Animal Welfare, Health.
What skills is Harshal Kusuma known for?
Harshal Kusuma has skills like C++, Programming, Hp Exstream, Data Structures, C, Java, Machine Learning, Cloud Computing, Databases, Microsoft Sql Server, .net Framework, Matlab.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial