1)Hiring candidates for Groundstaff profiles.2)Taking Telephonic interview round of candidates.3)Doing welcome greeting of new joinees in Official Whatsapp Group.4)Completing onboarding formalities of employees.5)Updating attendance of employees in Excel Sheet.6)Preparing offer letter and appointment letter of new joinees

My day-to-day responsibilities were:1)Generate ESIC number of employees who have joined the company and share with them ESIC medical card as per their requirements.2)Edit employee's dependents details,Date of birth,residential address,marital status,change ESIC dispensary address as per their requirements in ESIC portal.3)Remind employees regarding their LWD formalities and remind managers to complete employee's exit formalities for timely process of employee's Full and final settlement.4)Update employee have joined the company their bank details, personal details and National identity details in NEO application as per their requirements.

My day-to-day responsibilities were:1)To help customers and to give them proper resolution as per company's policy and solving their issues.2)To give resolution regarding refund to customers and to send request to seller to process refund to customers.3)Helping customers who are not able to return the product from their end by sending return request to seller and customers who want to exchange their product helping them by sending product replacement request to seller.Politely denying customers who have made payment by Cash on Delivery that seller cannot give you refund and requesting cx to place fresh order or raise request to return the product.Along with primary query giving resolution regarding secondary query of customers.Providing apology and empathy to customers and helping customers in solving their issues.

I have completed my HR Internship with International Placement and Education Group(IPEG).I also got the opportunity to work as IT Recruiter.My day-to-day responsibilities were:1)To collect information about company,it's achievements and of employees working in that company,their branches,mission and vision statement to convince them and generate leads.2)To send email to marketing department to publish AD on social media platforms like LinkedIn to attract candidates and inform them about the job vacancy.3)Take interview of candidates and submit candidate's resume to the client for shortlisting process.4)Call the client and confirm from them candidates who they have shortlisted.5)Inform the shortlisted candidates about the interview guidelines followed by client and then conduct candidate's interview as per client's interview process.6)If candidate is selected call client and request them to share offer letter with candidate and complete on boarding process.7)If candidate is rejected by client sharing feedback with the candidate.8)My other responsibilities were to inform IT companies about the services which our company provides through email and also by connecting with HR Heads of IT company on LinkedIn and informing them about services provided by our company.

To do entries in purchase and sales book.Tallying debit and credit side of each month.Making entries in bank reconciliation statement.