I am a proactive and achievement-oriented professional offering over 13 years of experience in Business Operations, Sales & Business Development & People Management with skills in the entire lifecycle of start-up management including stakeholders management, strategic business plan & vision establishment as per customer requirements, business development, market research, customer acquisition/ satisfaction, talent development & retention, KPIs formulation, fund-raising, finance management & team engagement.Currently associated with Alten Calsoft Labs Private Limited as Associate Director - Sales, handling accounts and strategies for the Digital Product Engineering Services Business Unit, and spearheading various roles from administration to operations and possessing end-to-end sales and business development experience in North America.I am a forward-thinking person with proficiency in leading and managing sales operations including planning, forecasting, budgeting, reporting, quota setting, planning & management, sales process optimization, and sales program implementation; and providing differentiated product propositions & solution based approach to client/organization that focuses on resolving their needs, thereby creating a win-win situation and foundation for long-term client retention.