Harshavardhan Malla

Harshavardhan Malla Email and Phone Number

Information Systems Security Engineer | Desktop Management @ Arizona Department of Transportation
Tempe, AZ, US
Harshavardhan Malla's Location
Tempe, Arizona, United States, United States
About Harshavardhan Malla

As a versatile professional with a strong foundation in Technical Support, I excel in providing comprehensive solutions to complex IT challenges, specializing in onsite technical support, troubleshooting across various operating systems, and managing end-user device environments. My experience extends to supporting Microsoft M365 applications and ensuring seamless operations of critical IT infrastructures. Alongside my technical support expertise, I am eager to explore entry-level roles in Software Development Engineering (SDE), leveraging my programming skills and enthusiasm for creating innovative solutions. Additionally, I am passionate about Machine Learning, with a keen interest in applying data-driven insights to enhance business processes and user experiences. I am enthusiastic about contributing my skills and learning mindset to dynamic teams, driving impactful solutions and continuous improvement in technology domains.

Harshavardhan Malla's Current Company Details
Arizona Department of Transportation

Arizona Department Of Transportation

View
Information Systems Security Engineer | Desktop Management
Tempe, AZ, US
Website:
vensoft.com
Employees:
202
Harshavardhan Malla Work Experience Details
  • Arizona Department Of Transportation
    Information Systems Security Engineer | Desktop Management
    Arizona Department Of Transportation
    Tempe, Az, Us
  • Vensoft
    Systems Engineer | System Engineering & Network Administration
    Vensoft Apr 2024 - Present
    Phoenix, Arizona, United States
  • Discount Tire
    Principal System Engineer | System Administration & Data Engineering | Pmo
    Discount Tire May 2023 - May 2024
    Phoenix, Arizona, United States
    • Implemented machine learning models to analyze 1000+ customer data points, improving prediction accuracy by 30%.• Designed 10+ user-friendly dashboards with Tableau, Python, and R, receiving positive feedback from leadership. • Collaborated with 5 researchers to develop scalable AI pipeline, processing 10,000+ tweets per minute for sentiment analysis. • Engineered AI-driven recommendation systems for an e-commerce platform, increasing click-through rates by 15%.• Implemented CI/CD pipelines using Jenkins, automating the deployment process and reducing deployment time by 40%.
  • Arizona State University
    Project Management Consultant | Project Management & System Engineering
    Arizona State University Dec 2022 - Dec 2023
    Tempe, Arizona, United States
    • Analyzed client needs and designed custom solutions using 10+ technologies, which includes Spring, Hibernate, PHP and Azure. • Developed 3 user-friendly web applications using Angular, HTML, and CSS, prioritizing intuitive interfaces and streamlined user journeys. • Designed and Devised Python scripts leveraging Selenium for task automation, resulting in 85% efficiency improvement.• Streamlined Project Schedules, automated test suites using Jest and Enzyme, resulting in 95% Coverage for test cases and enhancing reliability.• Architected cost-effective cloud solutions for 10 complex ASU projects under supervision of ASU's EOSS Director - Kamala Avancha. • Generated 36 detailed reports with SQL and Python to support decision-making, improving business strategy. • Automated and improved 10+ PMO reports in Smartsheet, enhancing transparency and decision-making processes.• Facilitated communication between various teams, scheduling and coordinating 20+ meetings and scrum ceremonies.
  • Shopup
    System Network Administrator | Network Engineering & Staff Software Engineering
    Shopup Jan 2020 - Jun 2022
    • Developed and maintained the frontend of a large-scale e-commerce platform using React, leading to a 15% increase in user engagement (e.g., product views, add-to-carts). • Improved application performance by 20% through code optimization and development of language switch feature. • Collaborated effectively with backend team to integrate over 25+ APIs, enhancing functionality and user experience. • Managed implementation of over 50 new requirements in React.js and formulated comprehensive Zest test cases for thorough evaluation. • Accelerated development of user interfaces utilizing JavaScript, bringing about 20% decrease in backlog items and 10% user appreciation.
  • Fiserv
    System And Database Administrator
    Fiserv Dec 2018 - Sep 2019
    • Provided onsite technical support, including desktop imaging and deployment of end-user devices.Troubleshot devices running Windows 10/11 and Apple MacOS/iOS operating systems.• Supported end-user devices, performing hardware and software troubleshooting, installation, and component replacements.• Delivered remote software and device support, resolving issues through troubleshooting, installation, and configuration.• Supported a variety of devices including Mac and Windows desktops/laptops, network and desktop printers, VoIP phones, Wireless Access Points, and Local Area Network hardware.• Assisted in Microsoft M365 Sharepoint and OneDrive content management, ensuring efficient document access and collaboration.• Provided support for Microsoft 365 Office applications, addressing user queries and optimizing application functionality.• Installed new computer hardware, software, and peripherals, ensuring seamless integration and functionality.• Deployed, configured, and managed Windows 10/11, MacOS, iOS, and Android devices, ensuring user satisfaction and system reliability.

Harshavardhan Malla Education Details

Frequently Asked Questions about Harshavardhan Malla

What company does Harshavardhan Malla work for?

Harshavardhan Malla works for Arizona Department Of Transportation

What is Harshavardhan Malla's role at the current company?

Harshavardhan Malla's current role is Information Systems Security Engineer | Desktop Management.

What schools did Harshavardhan Malla attend?

Harshavardhan Malla attended Arizona State University, Vellore Institute Of Technology.

Who are Harshavardhan Malla's colleagues?

Harshavardhan Malla's colleagues are Wisheshinfo Media, Sabita Singh, Sidhu Rayanapaty, Sadan Pokharel, Pavankumar M S, V Ranjeeth Rao, Vishnu K.

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