Harsh Chandra Email & Phone Number

Bengaluru, Karnataka, India

• Led global delivery of Cloud Lending products (LOS/LMS Solutions) to ensure customer satisfaction and timely upgrades for over 50 clients worldwide• Efficiently handled and executed customer upgrades, resulting in streamlining the process of upgrading Salesforce Sandbox to Production within a 12-week program.• Handled upgrade process by incorporating necessary modifications.• Led a diverse team of engineers, fostering teamwork and project success.• Provided guidance and… Show more • Led global delivery of Cloud Lending products (LOS/LMS Solutions) to ensure customer satisfaction and timely upgrades for over 50 clients worldwide• Efficiently handled and executed customer upgrades, resulting in streamlining the process of upgrading Salesforce Sandbox to Production within a 12-week program.• Handled upgrade process by incorporating necessary modifications.• Led a diverse team of engineers, fostering teamwork and project success.• Provided guidance and mentorship to team members during all stages of software application development.• Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.• Developed and maintained customer relationships to ensure smooth delivery.• Scoped and estimated project needs for proposals, aligning technical and team resources. Show less

Bengaluru, Karnataka, India

• Executed and delivered complex ad-hoc projects including the Payroll Protection Plan and Loan Forgiveness programs amidst the Covid pandemic.• Initiated Software Upgrade process for Financial Institute's to offer latest releases.• Helped speed up the progress of both in-house and partner teams as necessary.• Managed and directed Accelerator Projects for Lease Product, concurrently worked on 4 projects during the execution phase.• Set up Salesforce environments, executed… Show more • Executed and delivered complex ad-hoc projects including the Payroll Protection Plan and Loan Forgiveness programs amidst the Covid pandemic.• Initiated Software Upgrade process for Financial Institute's to offer latest releases.• Helped speed up the progress of both in-house and partner teams as necessary.• Managed and directed Accelerator Projects for Lease Product, concurrently worked on 4 projects during the execution phase.• Set up Salesforce environments, executed configuration tasks, and meticulously tested deployments and pre-defined flows before successful launch.• Assisted customers on-site throughout the requirement and initial implementation stages. Show less

Bengaluru, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

• Independently managed projects to deliver Yodlee Solutions to US-based Financial Institutions.• Successfully facilitated UAT sign-off and customer production launch through hands-on support at the client's site while delivering three concurrent projects.• Performed comprehensive function and performance tests on software applications including diverse product components such as PFM, FinApps, FastLink, Yodlee Customer Care, SDK and Platform Backend.• Enhanced team members'… Show more • Independently managed projects to deliver Yodlee Solutions to US-based Financial Institutions.• Successfully facilitated UAT sign-off and customer production launch through hands-on support at the client's site while delivering three concurrent projects.• Performed comprehensive function and performance tests on software applications including diverse product components such as PFM, FinApps, FastLink, Yodlee Customer Care, SDK and Platform Backend.• Enhanced team members' performance by providing subject matter expertise through guidance and mentoring.• Coordinated with Program team in defining client deployments, Collaborated with User Experience and Technical Publication team for usability, Worked with developers on collaborative end-to-end process flow development• Enthusiastically illustrated product features in stakeholder demos while managing requests from strategic clients.• Actively participated in scrum meetings, overseeing QA responsibilities for go-live decisions. Show less

Bengaluru Area, India

• Projects Completed successfully: CITI Bank, RBC, Amex, ICICI, Q2, FIS Global, BB&T, USAA, Fidelity SPS, Wells Fargo, Ned Bank, Fidelity Synchronized API Data Extracts, Wells Fargo Site Based Account Addition, QSuper.• Responsible for delivering Yodlee Solutions to Financial Institutions, majorly located in US.• Handling projects as an individual player.• Responsible for analyzing and interpreting complex requirements documents• Responsible for handling end-to-end functionality… Show more • Projects Completed successfully: CITI Bank, RBC, Amex, ICICI, Q2, FIS Global, BB&T, USAA, Fidelity SPS, Wells Fargo, Ned Bank, Fidelity Synchronized API Data Extracts, Wells Fargo Site Based Account Addition, QSuper.• Responsible for delivering Yodlee Solutions to Financial Institutions, majorly located in US.• Handling projects as an individual player.• Responsible for analyzing and interpreting complex requirements documents• Responsible for handling end-to-end functionality testing of the Web & Mobile apps. o Creating testing environmento Understanding the functional requirement specificationo Preparing test plan document, test cases and test execution.o Creating test datao GUI, Functional, Integration, Regression, Smoke, Sanity and System testingo Browser Compatibility testing on Firefox, Safari, Internet explorer and Chromeo Mobile Testing - Device Compatibility testing (IOS / Android devices)o REST / SOAP Testingo Bug reporting and Defect Tracking using Bugzillao Root cause analyses for defects • Co-ordination with Onsite team members for smooth delivery.• Travelled Onsite for Client Launch(BB&T / Wells Fargo / FIS)• Vigorously participated in meetings and providing demos to stake holders• Active participation with Client, to understand issues, if any, from business perspective.• Interaction with Business Analysis Team / Engagement manager on day-to-day basis to augment smooth flow of testing efforts / delivering solution to the client.• Interaction with Client during requirement gathering, UAT and Production release• Proficient at scheduling testing and meeting delivery deadlines.• Proficient in handling Change Request (CR’s). Setting test strategy, test plan and execution within the delivery timelines.• Experience in tracking and maintaining good report for every project release• Mentoring & helping members of the team as Subject Matter Expert Show less

Bengaluru, Karnataka, India

• Manual and Automation testing of the Product Components like Personal Finance Management(PFM), FinApps(Financial Applications), FastLink, Yodlee Customer Care, SDK, Platform (Backend), SAML (1.1, 2.0) • Coordinated with the Program team to define for client deployments, Collaborate with User Experience and Technical Publication team to ensure usability, working with developers to collaboratively develop end-to-end process flows.• Writing test cases by applying Test Case Design… Show more • Manual and Automation testing of the Product Components like Personal Finance Management(PFM), FinApps(Financial Applications), FastLink, Yodlee Customer Care, SDK, Platform (Backend), SAML (1.1, 2.0) • Coordinated with the Program team to define for client deployments, Collaborate with User Experience and Technical Publication team to ensure usability, working with developers to collaboratively develop end-to-end process flows.• Writing test cases by applying Test Case Design Techniques.• Vigorously participated in meetings and providing demos to stake holders• Involved in Peer and Weekly Reviews• Participated in scrum meeting and lead QA in taking go-live decisions • Performed end to end execution and monitoring of the Maintenance Releases for Yodlee clients.• Owner for Certification Request Portal (CRP), to handle certification request from Client Services and Professional Services to deliver it to client by taking Patches.• Led a three member Service Level Agreement (SLA) team. Handling request for Strategic Clients and assigning them to respective team members• Owner for Platform Testing, included Alert Engine Testing, Batch Data Feed, SDKEE, Yodlee Customer Care, REST / SOAP Testing, SAML• Experience in tracking and maintaining good report for every project release• Mentored fresher’s to the Yodlee system and testing strategies.• Initiated Production like setup testing in QA for different Clients. Started with four Clients now it is 25+• Automated Batch Data Feed Engine, using SOAP UI / SAHI tool Show less

• Redesigned and Restructured dynamic IVRI website-cum-application (www.ivri.nic.in). Platform used ASP.NET and MS SQL Server 2005.• Strengthening of digital library and information management under NARS (e-GRANTH).

New Delhi Area, India

• Developed a fully working system for maintaining the labor records under the “WORKERS’ DATA FORMAT” of the CBCI. Platform used VB.NET and MS SQL Server 2005.• Reports are designed and displayed in the form of Crystal Reports.

Master Of Computer Applications - Mca, Computer Science

Bachelor Of Science - B.Sc., Computer Science

Education record

Education record