Harshdeep (Harsh) Bhasin Email & Phone Number

Fostered a high-performance culture and continuous improvement within the teams. Collaborating closely with senior officials, harsh has played a vital role in driving strategic initiatives that support digital and operational advancements. Harsh has effectively managed financial and operational activities and served as a pivotal advisor on development and planning. He has implemented enhanced performance metrics and a customer-centric approach, leading to significant service delivery improvements, ensuring it supports an innovative and efficient digital government.• Implement and prioritize customer-centric technological solutions for departments to better serve the public.• Proactively manage and oversee various strategic initiatives and projects, ensuring they align with and further the organization’s innovation and technology goals.• Act as a critical advisor to executive leadership for the planning and operational development and communicate initiative progress.• Develop and refine performance metrics to evaluate and enhance agency performance and service delivery.

Jefferson City, Mo, Us

Provide direct leadership for a team of 12 IT experts (security and architecture), project directors, and project leaders for the digital transformation of legacy systems across 20 states. Drive vast complex program governance, oversight, and direction as well as P&L management, business process optimization, and the development of mission-critical applications and technology. Evaluate projects, systems, and staff against established goals, prescribed strategies, and KPIs. Directly and indirectly manage FTE and contingent-skilled technical teams ranging from 35-110+, innovating and overseeing business sales processes using strategic and tactical leadership for a portfolio of programs. Manage proposals, quotations, solutions design, contract bidding, and product development of SaaS and ERP.Results—• Established best practices and tools (e.g., Six Sigma, Lean, Scaled Agile Framework®, Software Architectural Principals), providing governance data and results to the executive management team.• Delivered many large and complex multi-million (50+ M) projects while being held accountable for the delivery of all services in addition to overall customer satisfaction.• Strengthened company’s business with future customers, leading to 95% increase in project retention and boosting new clients by 21 times more.• Executed organizational change management strategies using PROCI methodology. • Successfully oversaw all phases of the proposal life cycle, causing a service delivery of 80+ critical projects. • Identified emerging information technologies to be evaluated, assimilated, and integrated within the organization.• Advised key executives on strategic objectives, projects, initiatives, and implemented decision-making processes to drive programs, oversight, and monitoring to ensure Objectives and Key Results (OKR).• Identifying emerging information technologies to be analyzed, assimilated, and integrated within the organization.

Brownsdale, Mn, Us

Managed the implementation and continuous improvement of large and complex ERP systems. Collaborated with project managers, business analysts, and other SMEs to define project scopes and plan, identify, and secure requirements. Applied statistical methods to estimate future manufacturing requirements and converged with planning/design staff for product design to enable efficient production methods. Estimated production times, staffing requirements, and related costs to guide management decisions. Analyzed and planned workforce utilization, space requirements, and workflow; designed layout of equipment and workspace for maximum capacity.Results—• Spearheaded the development and parallel implementation of strategic initiatives within operations, software engineering, and R&D prototyping. • Cut production timetables by 140% by implementing Six Sigma principles and net new ERP system.• Decreased indirect and direct labor costs by 48% utilizing Lean methodologies.

Liberty Lake, Washington, Us

Master Of Engineering - Meng, Software Engineering

Bachelor Of Science - Bs, Engineering Technology; International Business

Product Development And Configuration