As a Programmer Analyst at S&C Electric, Canada, I design and develop innovative software solutions to enhance the efficiency and reliability of electrical grid systems. I collaborate with cross-functional teams to analyze requirements, implement applications, and ensure seamless integration with our infrastructure.

Passionate about driving positive change and making an impact, I'm thrilled to be part of a community dedicated to shaping the future of Canada's economy. Through this program, I look forward to honing my skills, expanding my network, and contributing to the growth of innovative ventures across the country.

• Delivered comprehensive coaching to 300+ students across diverse educational levels, spanning from high school to university, in the fields of mathematics, physics, chemistry, and computer science• Specialized in instructing students with ADHD and other learning differences, with a focus on providing quality education to all individuals

• Migrated applications from Java to ReactJS, which resulted in a 20% faster application response time• Conducted over 50 user acceptance testing (UAT) sessions, providing feedback to senior staff for further software improvement and enhancing operational efficiency by 30%• Successfully executed TMR software upgrades, ensuring seamless integration, and achieving a 15% enhancement in system functionality and overall performance.• Shadowed an associate product manager, overseeing product design, lifecycle management, aligning product roadmaps with strategic e-commerce objectives, and writing user stories• Tracked performance metrics to identify issues, analyze data, prepare reports, and provide recommendations for departmental projects

• Utilized industry-standard methodologies and quantitative research to understand business needs and improve the company’s data quality by analyzing and validating 500+ part files in the design tools library • Developed, maintained, and updated programs in VBA, providing end-user support, resulting in a 30% increase in data management efficiency • Implemented scheduling and documentation protocols for multiple VBA projects to streamline business operations. Established standardized bug testing and error correction procedures to enhance reliability

• Exhibited time management and organizational skills in managing the unrelenting pace of customer service in an agile and high-volume environment• Contributed to a team-oriented and efficient work environment by collaborating with colleagues to meet service standards and enhance overall customer experience, serving 300+ customers daily

Developed exceptional interpersonal and communication skills while being a front desk assistant and interacting with 400-500 people a day, alongside scheduling routine tests and developing lesson plans