Product Manager
Omind Technologies
Kolkata, West Bengal, India
• Scope Documentation and Requirements Analysis: Demonstrated proficiency in comprehensively understanding 10+ product modules like Recruitment, Process Update, Policies, Quality Management System, KAT, PIP, etc. dissecting their functionalities, and features to ensure alignment with customer needs and market trends.• Workflow Optimization and Specification Writing: Partnered with cross-functional teams to identify and rectify inefficiencies, resulting in streamlined UI/UX and enhanced… Show more • Scope Documentation and Requirements Analysis: Demonstrated proficiency in comprehensively understanding 10+ product modules like Recruitment, Process Update, Policies, Quality Management System, KAT, PIP, etc. dissecting their functionalities, and features to ensure alignment with customer needs and market trends.• Workflow Optimization and Specification Writing: Partnered with cross-functional teams to identify and rectify inefficiencies, resulting in streamlined UI/UX and enhanced reliability.• Constructed 30+ UML diagrams and workflow charts using Whimsical to articulate system capabilities and specifications.• Customer Engagement and Presentation: Led meetings with 3,000+ clients, addressing their inquiries, and delivering targeted product demonstrations. Studied viewer engagement for demonstration videos to gauge customer interest.• Documentation and User Guidance: Developed and published 15+ user documents and guides, facilitating user understanding of product functionalities and offerings.• Stakeholder Collaboration: Collaborated with 20+ internal stakeholders, project managers, and tech leads for precise RFP/RFI responses, ensuring accuracy and timeliness in project communication.• Feedback Integration: Integrated periodic customer feedback into product design for enhanced business integration; utilized insights to refine lead generation strategies and optimize product-market fit.• Root Cause Analysis and Change Management: Analyzed root cause analysis to understand proposed solutions before sharing them with customers. Implemented 25+ change requests to cater to evolving customer needs and requirements.• Market Research and Business Enhancement: Scrutinize market research and provided 50+ inputs into projects, ensuring customer delight and facilitating business enhancements at the organizational level. Show less