Harshit Agarwal Email & Phone Number

1) Strengthened Sales , Marketing , Finance , Business Development and Operations by proactively managing and optimising.2) Doodhbhandar Pvt ltd Incubated in IIM UDAIPUR.3) Got Recognition in Amar Ujala Newspaper For Jhansi Startup.4) Recognised by Chamber of Commerce Jhansi and Jhansi Startup5) Create Customer Base from 0 to 500+ and maintained them by taking Proper feedback after delivery.6) Doodhbhandaar is a milk startup connecting dairy farmers and consumers on a digitalized platform.We gives an option to Choose a Doodhwala of consumers' Preference. Our Slogan "Purity for Surety7) Handled Team of 15 Member.8) Laid down Procedure for buying milk to selling with a Proper Sales Channel.9) Delivering Groceries , Milk and Vegetables to Customer was an easy game, But maintaining them and Provide best quality with reasonable Price was difficult. 10) Increased level of independence for Customers by Providing Easy Return & Refund when required. 11) Introduce First Milk Vending Machine in Jhansi with the Collaboration of Parag Dairy LTD. ( Govt Dairy )12) Handled , Entire operations, Sales Plan , Social Media and Over all marketing.

Gurgaon, Haryana, In

1) On daily basis I have to do 150-200 calls daily with 3 hours talk time with proper call disposition and have also got several appreciation email from irate Customer with the reference how i handled the escalation.2) Responsible for achievement of monthly, quarterly, year-to-date, and annual sales goals/targets.3) Received “Employee of the Month” and Customer Appreciation” Bonus.4) Takes proper follow up with active listening and share the escalation to correct department and actively look into it until not resolved , had my own escalation follow up sheet. Also helped in lead generation.5) Processing orders, forms, applications & requests with Keeping the records of customer interactions, transactions, comments and complaints. 6) Helping City RM by Calling their City Escalations and update them for their Priority. 7) Maintaining Daily Wise City Escalation of Pan India and Promotes ideas of Process Excellence.

Gurgaon, Haryana, In

1) Taking Care of Customers within the given time frame & Responding promptly to Customer’s Complaint or Query. 2) Ensure closure of emails via giving solutions on emails itself and reduce the dependency on calling.3) Maintain accurate record of discussions or Correspondence with customers.4) Taking Care of Seller’s Product & E-mailing his/her Elucidation within the given time frame. 5) On daily basis I have to do 150-180 Calls daily with 2 hours talk time with proper call disposition.6) Respond to Calls/Emails of Customers on daily basis to clear all the email requests from Customers.7) Bagged Seller Support Award for the Best Seller Support executive of Sellers’s Product in November '2017.

1) Advise individual customer for their learning needs through structured demo Sessions.2) Fix appointments and conduct home demo sessions on daily basis including follow-up sessions.3) Understand Customer profile & problems to explain implication of ineffective Roles & learning methods.4) Create the need for Smart Learning and advise customer to buy Subscription as solution.5) Handle Objections and Price Negotiation to generate Sales Revenue.6 ) Learn/ Upgrade ones own Product Knowledge and Sales Skills to achieve and exceed growing Sales target.7) Generate leads for new sales through Telephone, Internet Marketing & Local Marketing.8) Word of mouth advertising and marketing to warm and Cold market. 9) Put active listening skills to use by personalising a game-plan & regiment to fit each Individual needs to insure results.10) Got Recognition in Sales Meeting via Achieving the Eagle Leader Target.

Bachelor Of Business Administration - Bba

Master Of Business Administration - Mba, Sales, Distribution, And Marketing Operations, General

Business/Commerce, General

Cs Programme, Business/Commerce, General