Harshit Burman Email and Phone Number

Respond to customer inquiries via phone, email, and chat, addressing concerns and providing solutions promptly and effectively.Handle a high volume of customer interactions while maintaining a courteous and empathetic demeanor.Assist customers with product information, technical troubleshooting, and order inquiries, achieving a resolution rate of over 90%.Collaborate with cross-functional teams to escalate and resolve complex issues, ensuring optimal customer satisfaction.Document customer interactions, feedback, and inquiries accurately in the CRM system.Participate in regular training sessions to stay up-to-date with product knowledge and customer service best practices.