Harshit Kumar Jain Email & Phone Number

Thane, Maharashtra, India

Mumbai, Maharashtra, India

As an experienced Product Manager/ BA/ Scrum Master, my role involves several key responsibilities.Firstly as Product Manager/ BA, I focus on understanding complex business problems by conductingthrough data analysis. This allows me to identify areas for improvement and propose effective solutions.• By leveraging data-driven insights, I strive to deliver maximum value to our shareholders, ultimatelydriving business success.• Additionally, I play a crucial role in ensuring that the Scrum team adheres to the agreed-upon processes.• As a Scrum Master, I facilitate collaboration and effective communication within the team, enabling themto work efficiently and deliver high-quality results.• I actively work towards removing any obstacles or distractions that may hinder the team's progress. Thisproactive approach enhances business retention and fosters better relationships both internally, withinthe organization, and externally, with our valued customers.• Moreover, I embrace a culture of continuous improvement and innovation. By experimenting with newtechniques and methodologies, I strive to optimize our processes and enhance our overall performance.This adaptability allows us to stay ahead in a rapidly evolving business landscape and deliver exceptionalvalue to our stakeholders.• In summary, as an experienced Product Manager/ BA/ Scrum Master, my focus is on understandingbusiness problems through data analysis, ensuring value for shareholders, and driving process adherencewithin the Scrum team. By removing obstacles, fostering strong relationships, and embracing innovation, I contribute to increased business retention and overall success

India

• As a Product Owner, my role involves close collaboration with the Sales and Business teams to understand the functional and non-functional requirements of the system. I am responsible for defining specifications and business requirements for various applications, including web, desktop, and mobile. Managing the product backlog and creating user stories and acceptance criteria are also part of my responsibilities.• To ensure a seamless experience for end users, I work closely with stakeholders to identify pain points and new ideas. I collaborate with the technology team and other stakeholders to refine requirements, develop, test, and deploy solutions. Transparency and effective communication are crucial, so I provide regular status updates on the product backlog and roadmap.• I contribute to the design process by creating wireframes and partnering with UI/UX designers to develop excellent designs and user experiences. Quality assurance is another aspect I oversee, ensuring that newly developed solutions meet the acceptance criteria. In case of production issues, I support troubleshooting, perform root cause analysis, and identify solutions for customer complaints.• Continuous improvement is a priority, and I actively seek ways to enhance the application and customer experience. I keep track of the competition landscape, analyzing market players and competitors to gain insights and implement innovative solutions.• As a leader, I manage the product roadmap and provide guidance where needed. Prioritization and planning are important, considering factors like deadlines and dependencies. In terms of technology, I have experience with MySQL Server, Fund Transfer, Postman, and API integration.• Overall, my role as a Product Owner involves a wide range of responsibilities, from requirements gathering to deployment, troubleshooting, and continuous improvement, all aimed at delivering the highest value to customers and maintaining a competitive advantage in the market.

India

• During my two-plus years of experience at 63 moons Technologies Ltd, formerly known as Financial Technologies (India) Ltd, I worked as a Software Support Engineer and Manual Tester for ODIN Software.• ODIN® is a flagship product responsible for viewing share rates and trading in the stock market across different exchanges. As a market leader in software products for the Stock & Commodities market, the company served prestigious clients in India and the Middle East.• My role involved analyzing client-reported issues, providing online software support, conducting in-house and live testing, preparing test cases, verifying logs and database entries, optimizing the architecture, and providing peer support.