Harshit Sharma Email & Phone Number

Calgary, Ab, Ca

Banff, Alberta, Canada

 Acted as the liaison between the conference group and relevant Banff Centre sales and service departments to communicate and ensured a complete understanding of the client's needs and expectations. Held pre-conference meetings with all relevant Banff Centre departments to ensure special requests are known and adhered to. Determined and took appropriate action to rectify any situation that comes in conflict with complete customer satisfaction. Maximized meeting space and bedroom efficiency while controlling costs and providing optimal guest service. Actively sought avenues of new business through relationship building with current clients.

Ottawa, Ontario, Canada

 Ensured guest safety during emergency situations like fire alarms by coordinating withsecurity and emergency help lines. Participated in monthly communication hotel and departmental meetings to improvethe guest experience. Worked with the team to place Standard Operating Procedures. Tracked Upsells and Enrollments for Marriott.

Kingston, Ontario, Canada

Kananaskis, Alberta, Canada

Kananaskis, Alberta, Canada

Kananaskis, Alberta, Canada

Ramnagar Area, India

Agra Area, India

Hospitality And Tourism Operations Management

Bachelor’S Degree, Hospitality And Hotel Administration