Harshit Tyagi Email & Phone Number

Noida, Uttar Pradesh, India

• Transformed Commercial Onboarding: Reduced onboarding time from 37 days to 2 days, enhancing customer experience for SME and Business Banking clients.• Strategic Advisory & Business Growth: Led technology advisory for digitization strategies, resulting in the acquisition of new business worth 3M GBP.• Cross-functional Collaboration: Collaborated with design, engineering, and testing teams to evaluate feasibility and enhance product features.• Set the product vision to transform the Ongoing KYC process, reducing FTE requirements from 570 to 30 by introducing a digital self-serve journey and automating workflows for bank colleagues

Gurugram, Haryana, India

• Strategic Technology Vision: Shaped client’s technology vision across 6 countries in South East Asia, driving new product capabilities and market performance tracking.• Design Workshops & Product Development: Conducted design workshops, wrote epics, and defined user stories with well-defined acceptance criteria.• Ecosystem Collaboration: Collaborated with 100+ team members and ecosystem partners for data-driven product adoption.• Experimentation Framework: Established an experimentation framework to validate hypotheses for product MVPs before full-scale development.

Gurgaon, Haryana, India

• Digital Transformation: Streamlined data management process from 4 days to 1 day by delivering a new product in 2 months• Transformational Leadership: Managed vendor teams and led design, development, and implementation initiatives for Cheque & Credit clearing platform• Stakeholder Collaboration: Coordinated with business and external stakeholders to gather requirements and drive automation initiatives across Payments division, achieving a 95% reduction in test environment setup time.

Pune, Maharashtra

• Cross-functional Collaboration: Collaborated with stakeholders across Mortgage Lending, resulting in a 40% reduction in customer complaints and multiple technology-enabled transformations.• Operational Process Redesign: Designed and implemented new operating processes, reducing lead times and improving efficiency.• Product & Process Improvements: Identified and implemented improvements, reducing customer call t times and enhancing operational efficiency.• Process Improvements & Cost Savings: Recommended product enhancements and process improvements, saving 150K GBP annually in licensing costs and reducing turnaround time.

Mumbai, India

• Client Advisory & Value-add Initiatives: Liaised with business users, drove software development, and provided client advisory for value-add initiatives, reducing cycle times and optimizing SQLs.

Master Of Business Administration - Mba

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Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering