★ As an accomplished Associate Vice President of Projects at Zoxima Solutions Pvt. Ltd., I bring over 9 years of invaluable expertise in project management, with a proven track record of successful project implementation. My extensive skill set encompasses both Agile and Waterfall methodologies, making me a versatile leader in the IT program management landscape.★ I hold the prestigious title of Salesforce Certified Service Cloud Consultant, a testament to my dedication to mastering cutting-edge technologies. My career has been marked by a relentless pursuit of results, consistently delivering on project objectives and enhancing profitability for my organization.★ A standout aspect of my career is my proficiency in handling diverse, crossfunctional teams across various domains, including Media, Manufacturing, Retail, E-Learning, Analytics, Health, and Beauty. I've successfully managed more than 15 projects in the manufacturing industry, particularly excelling in implementing Zoxima's SFA and DMS solutions.★ From project kickoff to post-launch support, I've overseen multiple full project lifecycles, providing both functional and technical support to ensure seamless execution. My experience extends to a wide range of technologies, including React JS, Salesforce, Microsoft Dynamics 365, Node JS, React Native, Heroku, and Azure, affording me a holistic understanding of customer applications.★ My innovative spirit shines through in my work on Zoxima products, where I've employed various technologies to build robust solutions, including SFA on React Native with Salesforce, Microsoft PowerApps with Data Verse, Dynamics 365 CRM, and Azure DB. Similarly, I've leveraged React JS, Salesforce, Heroku, Node JS API, PowerApps, Data Verse, Dynamics 365 CRM, and Azure DB to create dynamic DMS solutions.★ In addition to my IT prowess, I possess substantial expertise in Microsoft Dynamics NAV 2013, handling installations, configurations, and customizations. My functional knowledge spans Financial Management, Sales & Marketing, Purchase, and Basic Warehousing. On the technical side, I'm adept at working with Tables, Pages, Codeunits, XMLPorts, and Reports customizations.★ My proficiency extends to Microsoft Dynamics CRM 2013/2015/2016 Sales, Marketing, and Service modules, as well as Salesforce CRM. I've honed my technical skills in CRM, including configuring Entities, Forms, Views, Charts, Dashboards, Security Roles, Plugins, Web Services, Workflows, Reports, JavaScript, Web Resources, and Solutions.