Harshith Kumar Email & Phone Number
Who is Harshith Kumar? Overview
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Harshith Kumar is listed as Service Advisor @ Ford and Lincoln at Al Tayer Group, a company with 6857 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Harshith Kumar.
Harshith Kumar previously worked as Service Advisor @ Ford & Lincoln at Al Tayer Group and Service Advisor @ Lexus at Al-Futtaim. Harshith Kumar holds Automobile Engineering, Automobile/Automotive Mechanics Technology from Karnataka (Govt.) Polytechnic, Mangalore.
Email format at Al Tayer Group
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About Harshith Kumar
With Decade of experience in the automotive brands from around the Globe, I am a passionate and professional Service Advisor. Worked under Luxury Automotive brands like Lexus, Mercedes-Benz & Lincoln.I also have experience working for Volkswagen & Ford.I have a Diploma in Automobile Engineering and a Certified Customer Service Consultant certification issued by Mercedes-Benz India Pvt. Ltd.My core competencies include providing excellent customer service, support and retention, as well as ensuring quality and efficiency in the service operations. I delivered outstanding results in customer satisfaction, loyalty, and retention. I have a keen interest in learning new technologies and trends in the automotive industry.
Harshith Kumar's current company
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Harshith Kumar work experience
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Service Advisor @ Ford & Lincoln
Current- Exclusively handling high profile FORD GT40 cutomers & Connects with customer to ensure customer satisfaction and loyalty.
- Identifies repeat repairs and treats them accordingly.
- Meets or exceeds goals for add-on sales.
- Eliminates surprises for customers by reviewing service repairs and their associated charges to ensure accuracy.
- Explaining about future work and vehicle health report.
- Conduct service follow-up calls.
Service Advisor @ Lexus
- Educate customers regarding regular maintenance protocols to preserve vehicle condition.
- Ask Question and record customer requests without delay.
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice, work performed and agree pick up time.
Certified Customer Service Consultant
- Sundaram Motors - Mangaluru, India
- Examined service history and provided initial inspection of vehicle to identify issues.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition, Suggested additional services to customers in order to meet up-sell goals.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Monitoring the degree to which maintenance and repair orders have been completed and coordinating order additions or appointment changes with customer and the workshop.
- Using service check sheet to inspect the work scope and performance, authorizing repairs for any faults, transparent documentation for the customer.
Service Advisor
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Developed estimates by costing materials, supplies and labour.
- Ensuring that the vehicle is handed over personally.
- Pointing out service measures to the customer, absorb all customers complain to reach the top customer satisfaction.
Colleagues at Al Tayer Group
Other employees you can reach at altayer.com. View company contacts for 6857 employees →
Reyad Hossen
Colleague at Al Tayer GroupDhaka, Dhaka, Bangladesh, Bangladesh
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HG
Hader Gotouk
Colleague at Al Tayer GroupUnited Arab Emirates, United Arab Emirates
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OF
Othman Fettah
Colleague at Al Tayer GroupUnited Arab Emirates, United Arab Emirates
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PG
Prem Ghimire
Colleague at Al Tayer GroupDubai, Dubai, United Arab Emirates, United Arab Emirates
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MA
Menatalla Abdellatif
Colleague at Al Tayer GroupDubai, United Arab Emirates, United Arab Emirates
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JR
Jithin Raj
Colleague at Al Tayer GroupOsijek, Osijek-Baranja, Croatia, Croatia
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FY
Fuad Yuzbashov
Colleague at Al Tayer GroupUnited Arab Emirates, United Arab Emirates
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PK
Prem Kumar Pun
Colleague at Al Tayer GroupDoha, Qatar, Qatar
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DS
Danny Salar Nunez
Colleague at Al Tayer GroupKuwait, Kuwait
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IS
Inderjit Singh
Colleague at Al Tayer GroupUnited Arab Emirates, United Arab Emirates
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Harshith Kumar education
Automobile Engineering, Automobile/Automotive Mechanics Technology
Department Of Pre University Education, Bsba
Karnataka Secondary Education Board, S.S.L.C
Frequently asked questions about Harshith Kumar
Quick answers generated from the profile data available on this page.
What company does Harshith Kumar work for?
Harshith Kumar works for Al Tayer Group.
What is Harshith Kumar's role at Al Tayer Group?
Harshith Kumar is listed as Service Advisor @ Ford and Lincoln at Al Tayer Group.
Where is Harshith Kumar based?
Harshith Kumar is based in Dubai, United Arab Emirates, United Arab Emirates while working with Al Tayer Group.
What companies has Harshith Kumar worked for?
Harshith Kumar has worked for Al Tayer Group, Al-Futtaim, Mercedes-Benz India Pvt. Ltd., and Volkswagen India.
Who are Harshith Kumar's colleagues at Al Tayer Group?
Harshith Kumar's colleagues at Al Tayer Group include Reyad Hossen, Hader Gotouk, Othman Fettah, Prem Ghimire, and Menatalla Abdellatif.
How can I contact Harshith Kumar?
You can use AeroLeads to view verified contact signals for Harshith Kumar at Al Tayer Group, including work email, phone, and LinkedIn data when available.
What schools did Harshith Kumar attend?
Harshith Kumar holds Automobile Engineering, Automobile/Automotive Mechanics Technology from Karnataka (Govt.) Polytechnic, Mangalore.
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