Harshitha H Email & Phone Number

-Professional Experience: In my current role, I serve as a Virtual Agent Analyst, where I apply my engineering expertise to analyze data effectively.- Data Analysis and Visualization: My proficiency in data analysis is exemplified through my adept use of tools such as Microsoft PowerBI. I transform raw data into dashboards, enabling to make data-driven decisions. By utilizing PowerBI's robust features, I create visually compelling reports that provide a comprehensive understanding of analysed Virtual Agent data.-Process Optimization with Microsoft Visio: As a skilled user of Microsoft Visio, I contribute to process optimization by creating detailed and intuitive flowcharts. These visual representations not only streamline workflows but also serve as valuable documentation for Virtual Agent topic owners.My commitment to precision and clarity ensures that process flows are easily understood by both technical and non-technical users.-User Education: Beyond my technical responsibilities, I am passionate about user education. I actively engage in educating users on the optimal use of Virtual Agent technology, empowering them to maximize its benefits. Through documentation, and user-friendly guides, I contribute to a smoother integration of Virtual Agent solutions within organization.

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  Don Bosco Institute Of Technology, Bangalore

  Computer Science