• Involved in requirements gathering for Salesforce implementation and documented the Business and Software Requirements.• Worked on Salesforce Lightning Components for building customized components.• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.• Designed and developed Application with Apex programming language at backend and Visual Force pages as user interface.• Implemented customizations using Apex controller classes custom, Extensions, visual force pages and triggers.• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.• Automated processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flows, Assignment Rules.• Designed, developed and deployed the Custom objects, fields, Page layouts, Custom tabs, Components to suit to the needs of the application.• Created formula fields, cross relationships between Objects and designed validation rules.• Created profiles, roles and configured permissions according to organizational hierarchy requirement.• Worked on permission sets, public groups, sharing rules to restrict the access for users.• Written SOQL, SOSL, Aggregate, Relationship queries in apex classes to retrieve data from Subjects.• Implemented Batch classes for automated updates and Bulk update of data.• Implemented best practices to avoid Governor Limits in apex classes and triggers.• Used GEAR SET tool for deploying changes to higher environmentsEnvironment: Visual Studio · Lightning Web Components · REST APIs · Apex Programming · JavaScript · Sales Force Development · JSON · Salesforce Lightning · Salesforce.com · XML · HTML · Cascading Style Sheets (CSS) · Visualforce Pages.

• Worked on designing development of Service Console for Customer Contact Center (Call center) and Customer service team (Email).• Implemented Knowledge Management through automations for agent and customer article needs• Upgrading sales implementation to overlap with new service cloud implementation• Migrated partner sales portal from classic communities to lightning communities• Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing. • Experience in building new Applications with the Lightning App Builder and Lightning components. • Used Salesforce Lightning Inspector to debug the lightning components during the development process. • Responsible for Data load operations using Force.com Apex Data Loader. • Used Git version control to manage the source code and integrating Git with Jenkins to support build automation and integrated with Jira to monitor the commits.• Implemented Git for Branching, Merging, Tagging and maintaining the version across the environments on Linux platforms and, designed and implemented Git Metadata including elements, labels, attributes, triggers, hyperlinks.• Made new feature enhancements on Service cloud console view and developed some Visual force components.• Integrated using REST based Web service callouts to other external systems.• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.• Participated in requirements gathering sessions with application developers and functional users.• Involved in API design sessions to decide various resources within each API, message schemas, message formats and authentication.Environment: Salesforce.com, Apex Classes, Triggers, Controllers, Visualforce, Force.com, SOSL, SOQL, Sales Cloud,

• Developed Apex triggers, classes to achieve user's desired functionality and have written the dependent test classes. • Worked on Salesforce Lightning Components for replacing the visual force pages as needed.• Worked as an Admin/developer to identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic. • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Components.• Performed administration tasks as needed, managing custom fields, integration and data clean up.• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.• Worked on with GIT , GIT Workflows• Integrated and administered Salesforce for Outlook (SFO) for large end-user base• Involved in estimation for migration from classic to lightning and documented the changes to be done as part of lightning transition.• CI/CD pipeline management through Jenkins. Automation of manual tasks using Shell scripting. • Invoked apex triggers using apex data types, assignment statements, loops, locking statements, exception statements.• Implemented Email-to-Case, Web-to-Case for automation of the case creation. Performed Unit, Integration, Regression and User Acceptance Testing.• Leverage future methods, Techniques to develop apex code within governor limits.• Managed the technical process of layout customization, navigation within the system, and translation of business user requests into application enhancements.• Worked on various salesforce.com objects like Accounts, Contacts, Leads, Contracts, and Opportunities in the Sales Cloud.

Responsibilities:• Configured various standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Reports, Products, and Cases.• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.• Implemented data security using OWD and sharing rules as per business needs.• Consolidated multiple Lead sources for easy tracking by marketing/Sales department throughout the process.• Worked on Automation studios and created related activities in marketing cloud.• Created Email Campaigns using Email Studio/Marketing cloud.• Worked and maintained the front-end functionality of the Website from scratch Using HTML, CSS and JavaScript.• Involved in configuration enhancements for CPQ and CLM functionalities.• Implemented quote approvals using Oracle CPQ Cloud in-built approval functionality.• Performed Sales Cloud configurations and used its features such as Lead Management, Email integration, and Sales Forecasting.• Involved in Salesforce billing App integration.• Involved in designing automated billing and generation of invoices.• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.• Created Inbound and Outbound Change sets and deployed the changes to Production.Environment: Visual Studio · Apex Programming · Sales Force Development · salesforce service cloud Salesforce Marketing Cloud · Salesforce.com · Git · XML · HTML · Cascading Style Sheets (CSS) · Visualforce Pages.

Responsibilities:• Interacted with various business user groups to gather the requirements and documented the requirements.• Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.• Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access. • Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.• Worked on creating Flows and Process Builders to minimize the use of workflows. • Designed, developed apex classes, controller classes and apex triggers, for various functional needs in the application.• Collaborated in developing email services that changed approval and ownership statuses of records.Designed various Webpage’s in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.• Experience working with Force.com IDE, Data Loader and salesforce.com Sandbox environments• Created, tested and deployed a web-to-lead instance and a lead-to-opportunity-to-contract conversion workflow process. • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports.Environment: Apex Programming, Sales Force Development, Salesforce.com, Bitbucket

Responsibilities:• Involved in requirement Analysis, documentation of high level and low-level design.• Developed application using core java. J2ee and spring framework.• Developed SOAP web services using Apache CXF and Axis2 framework and deployed on Tomcat.• Implemented the presentation layer using JSP, HTML, JQUERY, JAVASCRIPT, AJAX and CSS.• Designed the front-end using HTML, CSS, Java Script, JSP, jQuery. Involved in installing and configuring Eclipse for development. • Designed and developed new back-end services, maintaining, and expanding our AWS infrastructure, and providing mentorship to others on my team.• Implemented Microservices using AWS platform build upon Spring Boot Services. • Implemented the application specific Web services to transfer data in real-time by utilizing WSDL, REST and JMS technologies.• Used various Java and J2EE APIs including JDBC, XML, servlets, JSP, JavaBeans. • Good experience in designing Front-end using Dynamic Visual force pages, Components, HTML 5, CSS 3, JavaScript, jQuery, Bootstrap, Media Queries, AJAX. • Designed publish and subscription of messages using Apache Kafka for routing messages to right target systems.Environment: Core Java, J2EE, spring, Web services, SOAP, JAX-WS, CXF, AXIS2, JMS, JUNIT, ANT, Maven, XML, XSD, Eclipse, Spring Source Tool suite, SVN, Microsoft visual studio, Linux, Windows XP, Shell scripting, Tomcat, Web sphere, Hibernate, HSQLDB.