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Harshitha K. Email & Phone Number
Technical support 2 Engineer
at
Sclera
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical support 2 Engineer
Location
Mangaluru, Karnataka, India
Company size
Who is Harshitha K.? Overview
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Quick answer
Harshitha K. is listed as Technical support 2 Engineer at Sclera, a company with 204 employees, based in Mangaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Harshitha K..
Harshitha K. previously worked as Technical Support Team Lead at Glowtouch Technologies. Harshitha K. holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from St Joseph Engineering College, Mangaluru.
Company email context
Email format at Sclera
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Sclera
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Profile bio
About Harshitha K.
Experienced Technical Support Engineer with a focus on system reliability, customer success, and process automation. Skilled in managing digital infrastructure, resolving complex issues, and driving operational efficiency. Expertise includes real-time monitoring, software upgrades, and end-user training, with a track record of improving KPIs and customer satisfaction. Passionate about leveraging technology to deliver results and enhance user experience.
Current workplace
Harshitha K.'s current company
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Sclera
2 roles
Harshitha K. work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
- Led software upgrades, enhancing system reliability and perfor- mance while improving key KPIs, including reducing escalations by 40% and accelerating issue resolution by 35%, demonstrating strong leadership and.
- Built and maintained digital infrastructure, ensuring 99.9% up- time with real-time observability tools adhering SLA
- Delivered customer support, resolving issues via phone, email, video conference and remote tools, resulting in customer suc- cess… Show more
- Delivered customer support, resolving issues via phone, email, video conference and remote tools, resulting in customer suc- cess rate of 95% with happy customer reviews and feedback
- Analyzed and documented client issues, reducing resolution time by an average of 15 minutes per case
- Trained end-users on system functionality, leading to a significant drop in support requests and improving customer experience
Jul 2020 - Oct 2024
1 education record
Harshitha K. education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Harshitha K. work for?
Harshitha K. works for Sclera.
What is Harshitha K.'s role at Sclera?
Harshitha K. is listed as Technical support 2 Engineer at Sclera.
Where is Harshitha K. based?
Harshitha K. is based in Mangaluru, Karnataka, India while working with Sclera.
What companies has Harshitha K. worked for?
Harshitha K. has worked for Sclera and Glowtouch Technologies.
How can I contact Harshitha K.?
You can use AeroLeads to view verified contact signals for Harshitha K. at Sclera, including work email, phone, and LinkedIn data when available.
What schools did Harshitha K. attend?
Harshitha K. holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from St Joseph Engineering College, Mangaluru.
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