Harshitha Nagaraj Email & Phone Number

I am a Customer Success Manager at Alteryx, a leading SaaS platform for data integration and analytics. I have 6+ years of experience in the SaaS industry, and I am passionate about helping clients achieve their business goals and objectives using data.My core competencies include developing and executing customer success plans, proactively identifying opportunities for product adoption and expansion, conducting regular business reviews, collaborating with cross-functional teams, implementing customer feedback programs, and resolving customer issues. I have a proven track record of increasing customer retention, satisfaction, and revenue growth. For example, I increased upsell revenue by 35% and customer satisfaction scores by 15% for a portfolio of 120+ high-value clients.I have a Bachelor of Engineering degree in Computer Science from B. M. S. College of Engineering, where I learned the fundamentals of programming, databases, and software engineering. I have also obtained multiple certifications from Talend and Trifacta, demonstrating my proficiency and expertise in data integration tools and techniques. I am always eager to learn new skills and technologies, and I have excellent communication, problem-solving, and customer interaction skills.I thrive in a fast-paced and collaborative environment, and I value delivering value and impact to my clients and my company. My goal is to grow as a customer success professional and to contribute to the success of Alteryx and its customers.

Listed skills include Java, Mysql, Cloud Computing, Cloud Applications, and 18 others.