Harsh Jain Ashok Email & Phone Number

Coimbatore, Tn, In

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Greater Boston Area

· Engage with ~200 alumni daily to share campus updates, regional event information and thank them for their philanthropy and financial support· Became the #1 caller by accepting critical feedback and raising $1500 dollar in 3 shifts· Coach callers 1-on-1 to build their confidence and communication skills in leveraging the script to make meaningful conversations with alumni· Conduct games and icebreakers to increase engagement among callers and develop a sense of community at the… Show more · Engage with ~200 alumni daily to share campus updates, regional event information and thank them for their philanthropy and financial support· Became the #1 caller by accepting critical feedback and raising $1500 dollar in 3 shifts· Coach callers 1-on-1 to build their confidence and communication skills in leveraging the script to make meaningful conversations with alumni· Conduct games and icebreakers to increase engagement among callers and develop a sense of community at the call center· Monitor fiscal year progress and created daily reports tracking performance using excel for the giving team management at Northeastern University Show less

Boston, Massachusetts, United States

Boston

Boston

· Managed vendor violation deductions from systemic entry through communications with internal and external stakeholders to improve future core performance metrics around deduction management and non-compliance charges· Partnered with Customer Operations Management to develop new metric reporting tools within the North American Sales & Customer Operations Division by creating dashboards utilizing Spotfire· Conducted analysis of data collected through Ship Complete & On-time tool, ERP… Show more · Managed vendor violation deductions from systemic entry through communications with internal and external stakeholders to improve future core performance metrics around deduction management and non-compliance charges· Partnered with Customer Operations Management to develop new metric reporting tools within the North American Sales & Customer Operations Division by creating dashboards utilizing Spotfire· Conducted analysis of data collected through Ship Complete & On-time tool, ERP, SFDC, and other inputs to build strategies that continual-ly optimize and define retailer experience· Created daily reports on the status of products in the supply chain for senior managers and presented on monthly meetings with our stake-holders· Gained an understanding of KPI’s and business process within Customer Compliance and Customer Operations and its influence on account base to adopt supply chain initiatives that increase operational efficiency and cost reduction opportunities Show less

Coimbatore Area, India

• Interacted with customers and worked on the selling floor of the retail store as a part of the sales team to meet daily sales goals• Observed and learnt about different pricing strategies such as cost-plus pricing, market-skimming pricing, seasonal pricing and it’s application• Directed customer complaints to appropriate department for satisfactory solution

Pollachi, India

• Evaluated and analyzed the variability in the lead time for different products in order to increase efficiency of the production process • Observed and wrote a case study on the application of Fayol’s Principles of Management• Coordinated among different departments within the supply chain to assure timely completion of orders• Collaborated and shadowed the shop floor manager in overseeing yarn production • Inspected and counted three warehouses to analyze inventory turnover… Show more • Evaluated and analyzed the variability in the lead time for different products in order to increase efficiency of the production process • Observed and wrote a case study on the application of Fayol’s Principles of Management• Coordinated among different departments within the supply chain to assure timely completion of orders• Collaborated and shadowed the shop floor manager in overseeing yarn production • Inspected and counted three warehouses to analyze inventory turnover and holding costs • Learnt about of different material used to produce yarns such as Cotton, Polyester, Viscose, Nylon and the various count's of yarns Show less

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management

High School Diploma

Activities and Societies: Student Council, Field Hockey, Athletics