Senior Advisor, Network Management
Current
Oct 2022 - Present
AeroLeads people directory · profile
Harsh Joshi Email & Phone Number
Senior Advisor, Network Management at Bell Wholesale
at
Bell Wholesale
1 work email found
@bell.ca
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Advisor, Network Management at Bell Wholesale
Location
Toronto, Ontario, Canada
Company size
Who is Harsh Joshi? Overview
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Quick answer
Harsh Joshi is listed as Senior Advisor, Network Management at Bell Wholesale at Bell Wholesale, a company with 342 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at bell.ca and a matched LinkedIn profile for Harsh Joshi.
Harsh Joshi previously worked as Senior Advisor, Network Management at Bell Wholesale and Unified Communication Engineer at Bell Wholesale. Harsh Joshi holds Master'S Degree from Fleming College.
Company email context
Email format at Bell Wholesale
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{first}.{last}@bell.ca
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AeroLeads found 1 current-domain work email signal for Harsh Joshi. Compare company email patterns before reaching out.
Profile bio
About Harsh Joshi
- Over 5 years of experience in VoIP (Telecom) and Networking domain- Strong Knowledge and Experience in VoIP/TDM protocols including SIP, MGCP, H.323, RTP (A/V), SDP, ISDN, Q.931, SS7, security (SRTP/TLS)- Proven experience in the operation of all Voice Applications (call routing, desk and soft-phones, voicemail, digital voice recording, etc.)- Experience in configuring and troubleshooting Network devices (routers, firewall and switches)- Ability to perform advanced SIP debugging with Wireshark and other tools. Capture and analyze SIP and RTP traces to isolate and resolve issues- Worked extensively on projects specific to ITIL – Incident, Request and Change Management- Experience and extensive knowledge of call center environments and routing with specific knowledge and experience with BroadWorks/BroadCloud Platform- Skill set includes UNIX/LINUX and troubleshooting skills- Proven strong customer relations proficiency, experience in handling escalations, working under pressure and fast paced environment- Collaborated with other business units to resolve complex technical issues- Excellent communication skills both verbal and written, possess leadership qualities- Experience in mentoring of team members, problem solving and time management skills
Listed skills include Networking, C, Wireless Networking, Microsoft Office, and 43 others.
Current workplace
Harsh Joshi's current company
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3 roles
Harsh Joshi work experience
A career timeline built from the work history available for this profile.
Unified Communication Engineer
Acting as L2/L3 support for VoIP NOC (SONUS, ACME and BroadWorks):- Providing technical assistance, monitored VoIP network for North America based service providers and conducted VoIP traffic and CDR analysis- Configured clients’ Accounts on SONUS and BroadWorks Switch- Ability to perform advanced SIP debugging with Wireshark and other tools. Capture and.
Sep 2015 - Oct 2022
Voip Technical Analyst
Broadconnect Canada
- Responsible for training the customer on the User Interface to allow for future self-sufficient operation
- Maintain application expertise in order to assess customer requirements where appropriate and recommend appropriate solutions
- Maintain a professional relationship with BroadConnect Telecom customers by providing problem analysis for products and services while educating customers about the features and benefits
- Manage reported customer issues via trouble ticketing system, ensuring fault isolation, escalation, and resolution are documented. Also assure consistent customer follow-up, providing timely updates to resolutions of.
- Escalate reported issues to internal engineering group, external carriers, and management as required. Act as a liaison between these groups and the customer to assist, facilitate and expedite resolution
- Proactively create documentation to assist in customer education through submission to User Guides, FAQ’s, and the internal WIKI
Sep 2014 - Aug 2015
2 education records
Harsh Joshi education
Master'S Degree
Bachelor Of Engineering (B.E.)
R.K.College Of Engineering And Technology
FAQ
Frequently asked questions about Harsh Joshi
Quick answers generated from the profile data available on this page.
What company does Harsh Joshi work for?
Harsh Joshi works for Bell Wholesale.
What is Harsh Joshi's role at Bell Wholesale?
Harsh Joshi is listed as Senior Advisor, Network Management at Bell Wholesale at Bell Wholesale.
What is Harsh Joshi's email address?
AeroLeads has found 1 work email signal at @bell.ca for Harsh Joshi at Bell Wholesale.
Where is Harsh Joshi based?
Harsh Joshi is based in Toronto, Ontario, Canada while working with Bell Wholesale.
What companies has Harsh Joshi worked for?
Harsh Joshi has worked for Bell Wholesale and Broadconnect Canada.
How can I contact Harsh Joshi?
You can use AeroLeads to view verified contact signals for Harsh Joshi at Bell Wholesale, including work email, phone, and LinkedIn data when available.
What schools did Harsh Joshi attend?
Harsh Joshi holds Master'S Degree from Fleming College.
What skills is Harsh Joshi known for?
Harsh Joshi is listed with skills including Networking, C, Wireless Networking, Microsoft Office, Firewalls, C++, Wireless, and Windows.
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