As an MS Business Analytics candidate at Simon Business School, University of Rochester, I am deepening my expertise in data-driven decision-making through coursework in Analytics, Big Data, AI, and Machine Learning for Business.My previous role at Verloop.io involved significant customer-facing responsibilities, including customer success and technical support, where I excelled in addressing complex client inquiries and enhancing customer satisfaction. This experience sharpened my problem-solving skills and my ability to communicate technical concepts clearly and effectively.Holding a Bachelor of Science in IT from Mumbai University, I have a solid foundation in technology and business, preparing me for future roles in business analytics, consulting, or product management. My academic training includes developing proficiency in Python, R, SQL, and data visualization tools such as Tableau and Power BI, skills I am eager to apply in a practical setting.Currently based in Rochester, my diverse cultural background and extensive professional experience uniquely position me within the business analytics field. I am actively seeking work and internship opportunities that will allow me to utilize my analytical skills and customer engagement experience. I am interested in connecting and exploring potential collaborations in business analytics, consulting, or product management.