Harsh Khetan Email & Phone Number

Brisbane, Qld, Au

Worldwide, Oo

Integrated Eligibility project is the biggest and the most impactful project ever implemented in the State of Oregon and serves 1.4 million people, or more than 1 in 3 Oregonians by delivering Supplemental Nutritional Assistance Program, Temporary Assistance to Needy Families, Medicaid, and Child Care programs.

Worldwide, Oo

Highlights• Steered cross-functional, cross-geographical, and cross-cultural teams of 40+ team members.• Successfully reported, managed, and prioritized system problems with a high degree of severity to strictly comply with the defined SLA (5 calendar days).• Managed project timelines and communicated with management staff and clients to ensure project progress satisfactorily.

Worldwide, Oo

The project was developed for a client of Deloitte’s Government and Public Services practice. It is an Eligibility determination solution, developed to fulfill the requirements of the Affordable Care Act (ACA), to support disbursement of Medicaid benefits to eligible beneficiaries.Highlights• Formulated recommendations for the client by analyzing data of 1.1 million consumers to help them improve their marketing strategy and operational excellence. Increased 0.4 million consumers enrollments by addition of a feature for immigrants.• Managed offshore development team to deliver change requests and perform maintenance and operation activities.• Developed and modernized Medicaid Program Rules using the Corticon Rules Engine. • Innovated to integrate business rules with the application environment using .NET.• Provided expert solutions in designing and developing technical solutions using .Net C#, and WCF.• Performed peer code reviews and created various checklist items for development.• Analyzed and interpreted technical manuals and documentation to represent complex language in visual design and provide clear and concise information for a variety of audiences.• Owned requirement understanding, development tasks and defect tracking and fixing, peer reviews and unit testing.• Provided knowledge transfer documents and prepared a system for the Production migration.

Worldwide, Oo

Managed a geographically dispersed team of more than 10 software engineers to modernize the Medicaid program under the Affordable Care Act. Guided efforts to accelerate continuous improvements and ensure delivery excellence.Highlights• Orchestrated the architecture of the Eligibility Determination and Benefit Calculation rules engine that led to an improvement of 10-fold optimization of the evaluation of the benefits of the system.• Designed and implemented database tables, complex stored procedures, and functions in Microsoft SQL Server.• Created test plans and test cases with individual test steps using Microsoft Test Manager.• Designed and developed custom web applications using ASP.NET Master Pages, Themes, Skins, ADO.NET, JavaScript, XML, Cascading Style Sheet (CSS), Visual Studio.Net and Corticon.• Provided expert solutions in designing and developing technical solutions using .Net C# and WCF.• Led multi-continental teams of onsite functional practitioners and offshore development team for timely completion of specified tasks.

Mumbai, Maharashtra, In

Guided a cross-functional 15+ member team throughout the product management lifecycle within an agile environment, coordinating sprint planning, release planning, backlog management, and retrospect meetings for an enterprise-wide application portfolio to direct all aspects of internal programs designed to elevate efficiency.Highlights• Championed the implementation of program management best practices and continuous improvement framework to increase year-over-year productivity by 10%.• Successfully migrated more than 20 projects from Waterfall to Scrum within six months.• Performed requirements analysis, documenting, presented status reports and system metrics to key stakeholders.• Assisted team with making appropriate commitments through user stories writing, selection, sizing and task definition and participated preemptively in developing, reporting, and maintaining team standards, metrics, tools, and best practices reducing development time by 30%.• Developed and maintained Serve Resource Request (SRR) tool used by team to host service providers to capture IT resource requests, track status, and generate reports; integrated BARS ticketing system and developed ETL packages.• Boeing Web and Portal Integration (WPI) portfolio of 50+ applications – managed team of 20 developers for application development and maintenance activities and delivery excellence.

Mumbai, Maharashtra, In

Accomplished development and maintenance of portfolio of applications ensuring delivery of high-quality outputs aligned with business needs and technology roadmaps.Highlights• Deeply involved in resolving/influencing technical issues like System architecture challenges, database migration issues, testing etc.• Providing expert solutions in designing and developing technical solutions using .Net C#.• Worked on visual design, documentation and interpreting technical manuals to convey information to clients.• Mentored and coached junior team members.