Responsibilities (Credit Control & Collections- Finance Dept:1) Responsible for AR, Collections and Cash Application team to complete all month end, quarter end and year end activities on time and high accuracy and completeness outcomes.2) Managing a Team of (4+2) people including AR and Cash application Team along with setting up and monitoring KPI’s for the team.3) Formulating Corporate Credit policy/credit limits and Risk Categories for distributors and direct customers.4) Follow-up Targets to minimize gaps between DSO and deliver on Collection KPIs including 30+/90+ past dues, etc. Two reportees in Cash Appplication team to complete all month end, quarter end and year end activities on time and high accuracy and completeness outcomes.5) Collaborate with stakeholders and Sr. Commercial Leaders for strategies Initiatives to maintain Distributor AR, collaterals & DSO as per company norms.6) Managing end to end Order to cash process, develop dashboards to present O2C performance in the areas such as Invoicing, Collections, DSO, Unapplied Cash, and Reconciliation Accuracy.7) Establish strong processes to ensure accurate customer accounting and subsequent application to the General Ledger.8) Review customer payment terms and current payment pattern. Block customers for future billing where appropriate.9) Assisting and working with CFO in DSO & Past Dues reduction budget and forecast preparation.10) Liaisoning with Legal Team for Cheque bounce notices, Civil cases and distributor agreements. 11) Proposing bad debts write off (irrecoverable debts) and WIP as per company policy. Prepare files for transfer to external debt recovery agents.12) Monitoring and creating policy on termination / exit for the distributors in line with the Company Distribution policy.13) Responsible all the Audit requirement w.r.t to Accounts receivables schedules, Cash Application audit, credit, collection, Process adherence and Documentation.

1) Responsible to conduct credit investigations, grants or holds shipments based on customer's available credit, and initiates collections from delinquent accounts. Works directly with sales management to ensure all steps have been taken to maximize the customer's credit limit for the purpose of enhancing sales while mitigating risk.2) Investigate and verify financial status and reputation of prospective customers applying for credit, prepares documents to substantiate findings, and recommends rejection or approval of applications.3) Establish credit limits on customer accounts and handle special credit arrangements and deviations from standard terms of payment.4) Working in line with group policy for creating doubtful debts and proposing write-off for irrecoverable debts in line with policy.5) Working closely with Commercial personnel when facing collection challenges and provide them an opportunity to resolve delinquencies before submitting an account to a collection agency or attorney.6) Collaborate with internal stakeholders/departments on accounting and finance related projects.7) Daily coordination with Commercial Leades/project team for payment advices and sharing details with Cash Application team.8) Reviewing discrepancies by working closely with central Cash Application team & Sales/Project team for continuous improvement in process.9) Regularly sending Dunning Letters/Payment Reminder letters to customers and legal notice wherever applicable.10) Receivables review- weekly calls/meeting with Operation Head, Finance Head & Commercial Head to discuss challenges in collection, resolution of disputes & bad debts provision. 11) Protects the overall quality of the debtor asset, prepares DSO yearly forecast & budget along with units.12) Ensure that expired/open ended bank guarantees, statutory tax forms etc are collected on time.13) Interaction with insurance companies to cover bad debts risk.

Credit Control - Working capital Management - Accounts Receivables - Customer Master maintenance - Audits & Compliance - Account Receivables MIS, PPT & other reports - Debtor reconciliations - Cash application processes (Order to Cash)

Responsibilities (Credit Control):a. Handling a Team of 4 members and responsible to perform credit checks (credit approval, credit analysis, limit approval) for new distributors and direct customers as new opportunities locked by sales function.b. Monitoring daily cash and billing positions and ensure there is no gap between AR Sub-ledger and GL.c. Working closing with internal and external stakeholders to ensure that payments are well applied in time and reduce unapplied cash of the company.d. Monitoring Pan India, Pakistan, Bangladesh and Singapore customers portfolio and receivables as per credit days. e. Monitoring team of 2-3 people for driving targets, preparation of invoices, collections & dispute resolution.f. Weekly, monthly AR review meetings with Commercial Team & Regional Mangers and handled various MIS reports/PPT for global management.g. Preparation of daily collection reports i.e. past dues, branch wise DSO & allocate collections targets to team based on aligned business goals and financial performance.h. Monitors collections team projections across the debtor to perform variance analysis.i. Responsible for collection of delinquent AR invoices: contact customers, follow up on payments and engage late payer to maximize collection efficiency.j. Overall management of Debit/Credit Notes. Increase collection efficiency through regular follow up with customer & Commercial team - phone call, email, customer meetings.k. Prepare AR reports as per monthly schedule and on adhoc basis for the credit and financial functions.l. Responsible to maintain targeted DSO under control and drive collection efficiently.

a. Interacting with Distributors/Dealers/OEM’s/Direct Customers on daily basis via Tele/mail/chat to solve their queries/disputes on commercial side to fetch payment on time.b. Review blocked orders/customers approaching credit limit and sharing same with manager for extension/approval of orders and credit limit.c. Responsible to review all cases that comes under authority as per company policy & based on latest customer’s credit performance, outstanding, overdue, etc. together with Business input and sending proposal to higher authority with recommendation based on details obtained.d. Engage with Commercial and customer care teams to ensure smooth communication regarding Credit block and order release process. e. Driving Weekly AR review meeting with Regional Managers & Business Head to understand issues and drive maximum collection.f. Preparation of daily, weekly & monthly MIS i.e. Customer master, AR Collection Target, DSO performance & Bad debts accrual report.g. Responsible for reduction and maintenance of DSO levels, review past dues over 30days and identify bad debts.h. Responsible to prepare month end reports like AR Ageing, bad debts provision as per policy and customer master.i. Proposing non-recoverable AR write-off as per company policy.j. Identifying disputes & pushing for resolution for expediting collection. k. Review payment terms for new contract at the time of negotiation of the contract and working with Manager for necessary approval.l. Responsible to share disputed cases with debt collection agency.Responsibilities (Treasury):a. Liaise with regional/central treasury on Hedge & Exposure Management like Forward Contract, Spot options etc.b. Managing Fund & Non-Fund based credit lines with various bank and tracking of credit limit utilization on monthly basis.c. Liaise with bank on for operation purposes for Bank Guarantee, Letter of Credit and Buyers credit.