MS dynamics 365 solution architect/consultant designing internal CRM and web portal.

Solution ArchitectureBusiness requirements consultingOBIEE and SegmentationSiebel CTI requirements and solution planning with TelephonyOutbound Campaign Planning , execution and response managementLead tracking and closure

 Exposure to different methodologies i.e. SDLC, Waterfall and Agile methodology Strong Business Requirements gathering abilities Experience with UML , creating Use Cases  Experience with OBIEE Stakeholder Management ,Documentation of Business Requirements & Functional requirements Great communication skills - verbal and written. Succinct and Concise - both written and verbally.

Siebel Upgrade Planning and DesignFunctional EnhancementsRelease planning and managementTest Strategy and PlanningDeployment and Cut Over Planning.

Solution Architecture- Conference Room Pilot , UML and Use Case Preparation- Requirement Gathering , Workshop Scheduling and Facilitation.- AS IS and To BE Process flows creation- Stakeholder Management - scope Freeze, ambiguity Documentation of Business Requirements & Functional requirements- Business SME and Stakeholder management- Providing Functional and limited technical leadership on CRM engagement, including serving as a - Client Interfacing resource to the project team for resolving business and co coordinating withTechnical team to address technology issues.

- Trade Promotion Implementation.- UML , Use Case preparation- Agile Methodology- Testing based development- UAT management- Training content preparation and Delivery

- Solution Architecture- Conference Room Pilot , UML and Use Case Preparation- Requirement Gathering , Workshop Scheduling and Facilitation.- AS IS and To BE Process flows creation- Stakeholder Management - scope Freeze, ambiguity Documentation of Business Requirements & Functional requirements- Business SME and Stakeholder management- Providing Functional and limited technical leadership on CRM engagement, including serving as a - Client Interfacing resource to the project team for resolving business and co coordinating with Technical team to address technology issues

CRM Roadmap Planning.Pre Sales and RFP ResponseTraining and UAT testing.Project Planning and Resource Estimation

Requirement Gathering , Workshop Scheduling and Facilitation.AS IS and To BE Process flows creationFunctional Specification Document preparation and Sign off ownershipUML , Use Case preparationBusiness SME and Stakeholder management

Solution Architecture, Roadmap planning.CRM ImplementationsLogistics , Retail domain SME.

Integration Requirements and Design.Integration Test LeadTest Script and Use Case DevelopmentUAT Testing

Creating Functional/Business Process flows for Oracle Fusion and Oracle EBS.