Product Manager of Ecommerce Sort Centre operation (Non-tech)• Overseeing complete business and operational aspects for major E-commerce companies across PAN India• Liaising with diverse stakeholders to ensure the successful launch of new sites, meeting both timeline and customer specifications.• Driving the implementation of key initiatives for productivity improvement, cost reduction, warehouse automation, and attendance management.• Strategically managing CapEX and OpEx, workforce recruitment, site capacity planning, and resource optimization

• Managed Sort Centre operations and KPIs, overseeing the processing of over XX lakh packages per month.• Crafted SOPs to actively promote KPI adherence and operational excellence.• Developed an in-house barcode attendance system for enhanced off-roll employee management.• Executed an Accelerated Cost Efficiency program resulting in a significant XX% reduction in electricity costs.

Project: Business Transformation – POD(Proof of Delivery) and Billing Process Redesign• Led a project revamping POD and billing processes for Bulk Vertical. Conducted benchmarking and gap analysis to pinpoint key opportunities. Implemented a mobile app, integrated with TMS, and reduced POD upload time to 2 days. Reduced Cash-to-Cash Cycle (C2C) to 30 days with digital PoD

Project 1: Reduction of Truck TAT Inside Plant• Led an initiative to reduce Truck Turnaround Time (TAT) inside the plant. Through process optimization and SOP enhancements, we achieved a 50% decrease in TAT by slashing tarpaulin processing time by 40%.Project 2: Casual Manpower Optimization• Utilized DMAIC methodology to optimize casual labor distribution. Our efforts reduced TIMWOOD by 27% in labor-involved processes through targeted improvements and enhanced scheduling