• Provided first-level telephone support to clients using RBC Cash Management applications, addressing technical issues, navigational problems, and resolving issues.• Escalated complex or unresolved issues to the appropriate next level of escalation.• Documented all activities to ensure accurate tracking of client interactions for escalation and trending purposes.• Contributed to the establishment and maintenance of a positive team atmosphere, fostering mutual support, encouraging high morale, and promoting cooperation.• Engaged in ongoing personal development and information sharing to stay up to date with the latest updates and changes to the supported applications.

• Ensuring effective communications and responding to customer questions about the produce merchandise and provide requested assistance.• Ensures Produce merchandise is stocked by properly receiving and stocking merchandise on racks, shelves, and displays.• Respect all business policies, especially those that deal with equipment use, food safety, and health and safety.

• Conducted thorough reviews of job descriptions and client requirements.• Researched potential candidates for current vacancies through various platforms including Indeed, LinkedIn, and the internal ATS (Applicant Tracking System).• Reviewing candidate profiles to identify potential matches for open positions.• Conducted on-call/video screenings to uncover skills, experience, and genuine aspirations.• Utilized STRIVE Search System (S3) to strategically interview candidates and align their candidacy with current and future vacancies of the clients.• Provided interview preparation guides to candidates to ensure they were well-equipped and prepared for their interviews.• Proactively engaged in business development activities by conducting research and networking to identify potential target clients.• Maintained client and candidate records in the ATS for future references.

• Providing superior customer service and support to the customers.• Handle all customer questions regarding the products on the floor.• Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.• Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.• Keep the work, storage, and store areas clean and safe at all times by performing general “housekeeping” as required,including sweeping, mopping and dusting.• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.• Perform designated opening and closing procedures and offer assistance to other team members as requested.

• Worked with the State of Florida.• Building and maintaining strong, long-lasting customer relationships.• Sourcing candidates for fulfilling the client requirements.• Acting as a point of contact for the clients and ensuring that any escalation is met with priority and the client is given a solution at the earliest.• Acting as a front end for the candidates and the backend teams.• Working closely with the Hiring managers to generate more business for the company based on therelationship with the clients.• Responsible for conducting interviews, doing background checks and handling the complete hiringprocess.• Conflict resolution and de-escalation.• Making sure the candidates assigned by us are reporting to the assigned locations.• Handling the timesheets for the candidates assigned to the client locations.• Providing our candidates with all details of their work assignments such as the location, duration, reporting time, and manager details.• Taking care of the onboarding and the offboarding of the candidates.• Carefully maintaining records of all the client requirements.• Maintaining the records of all the candidates recruited for the open client requirements.• Creating a pipeline of candidates who are eligible for the positions available and making sure theycomplete the onboarding process with the organization.• Maintaining a record of all the Active/Bench/Terminated candidates.• Acting as a liaison between the client and the payroll team for processing the payroll

• Being an Amazon Customer Service Associate the mission is to deliver timely, accurate, and professional customer service to all Amazon customers.• Conflict resolution, negotiation, and de-escalation.• Resolve challenging customer issues, escalating to the necessary teams if required.• Determine customer needs and provide appropriate solutions

• Source and recruit candidates by using databases, social media, etc.• Screen candidates' resumes and job applications.• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.• Act as a point of contact and build influential candidate relationships during the selection process• Fulfilling the Non-IT requirements for the clients.