I have worked on 2 different products of Callhippo and Controlhippo.ControlHippo:Controlhippo is a cutting-edge SaaS platform that empowers users to seamlessly integrate multiple social media platforms into a unified interface, enabling efficient sharing and utilization across a wide network of individuals. Additionally, Controlhippo offers seamless integration with various CRMs, unlocking enhanced optimization capabilities and boosting overall business productivity.CallHippo:CallHippo is a premier internet VoIP calling software utilized by top-tier companies to connect with customers. With seamless integration with over 150 CRMs, it provides a comprehensive suite of features designed to empower sales and support teams, driving maximum efficiency in business operations.1. Conducting requirements analysis and gathering data to formulate designs and documentation essential for development purposes.2. I am responsible for task creation, sprint management, acceptance testing, and ensuring maximum deliverable output.3. I specialize in extracting, managing, and analyzing data to facilitate informed decision-making for future strategic planning and operational optimization.4. I excel in conducting comprehensive competitor and market analyses, leveraging the insights gathered to drive effective product development and formulating innovative strategies to stay ahead in the market.5. As a part of the customer success team, I went on calls with the customers to resolve their queries, understand their needs, and document them.