Harssh Keswani Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

• Managing relationships with key account, vendors & warehouse team to ensure smooth coordination operations. • Coordinating with the transportation vendor’s for arranging the vehicles to ensure timely delivery of material and service meeting customer SLA’s.• Leveraging the use of Log flows (TMS) to ensure smooth functioning and capture daily movement of vehicle to provide timely updates to the customer. • Overseeing customer service operations to ensure customer satisfaction & resolving logistics operations issues related to client’s requirement and change orders. • Optimizing Blue yonder the ERP system to evaluate the operational performance and efficiency of the execution cycle. • Working with Sales on multiple RFQ’s for new projects & E-auction process for new customer enquiries while collaborating closely with Procurement. • Engage Warehouse teams for smooth functioning of order placement & inventory control.

Northamptonshire, England, United Kingdom

• Efficiently plan routes using Descartes TMS software, resulting in optimal inbound and outbound car transportation. • Successfully manage a fleet of 50 trucks, overseeing maintenance and administrative tasks. Utilise the Tachometer system to effectively manage cost-effective working hours for the organisation's hauliers and sub-haulers. • Strategically plan routes for 7 Customer Collection Centres (CCCs) across the UK and through seamless coordination with Logistics Coordinators and the Final Mile team, ensure timely deliveries of vehicles, demonstrating strong teamwork and communication skills.

Bedford, England, United Kingdom

• Coordinate daily logistics activities between Operating Centers, Subcontractors and Central Dispatch to resolve missed delivery and collection issues, reducing failures to less than 3% thereby achieving high customer satisfaction.• Liasoning with 14 yards & garages nationwide for identifying operational bottlenecks, ensuring 97% intact and on-time deliveries. • Allocation of logistics resources on Paragon and fleet manager for real time tracking.• Using inhouse ERP system (G20) for planned execution of operation and capacity management to ensure availability of Trucks for Pick-up and Deliveries. • Using Tachomaster to optimize driver working hours to reduce delivery failures by 95%.• Ensure Cost-Effective operating procedures through better scheduling and coordination to minimize cost and generate savings.

Mumbai, Maharashtra, India

• Monitoring the inventory of vehicles, accessories & spare parts for better stock optimization and ensuring 98% stock availability at all times. • Managed day to day logistics of stock from the manufacturing plant to service center and from showroom to delivery destination achieving 99% lead time requirements enhancing sales and customers satisfaction. • Established new customer base through follow-ups driving up sales by 30%.• Selling ad-hoc services like-automobile financing, insurance and aftermarket offerings while improving customer experience

Mumbai, Maharashtra, India

• Coordinated and executed successful marketing strategies and campaigns.• Conducted market research, established brand awareness and analysing data to determine effectiveness of implemented strategies. • Responsible for social media content creation and traditional print marketing materials to promote the company and its products and services to potential customers.

Msc Logistics And Supply Chain Management

Activities and Societies: Awarded as Second Runner up in Supply Chain Simulation (October 2020)MSc Thesis Project - Achieving Supply Chain.

Bachelor Of Science - Bs, Business Administration And Management

Modules: 2016-2019 Year 1: Business Analysis and Decision Making, Accounting for Management, Management and Modern Corporation, Business.