William Hart Email & Phone Number

Houston, Tx, Us

Houston, Texas, Us

Define the vision and strategy for a healthcare technology startup offering a unique suite of cloud-based physician dispense solutions with custom automation in an innovative subscription model. * Headed end-to-end platform deployment and devised a fully HIPAA, PHI, PCI DSS, PII, and email encryption compliant technology framework, boosting productivity by as much as 75% through integrated solutions in a collaborative environment* Implemented a Cisco Meraki cloud managed network and introduced automations for patient eligibility reporting that delivered $130K in cost savings and eliminated the need for additional headcount Dispense volumes increased 30% with automation’s ability to run multiple times a week thereby capturing increased dispense opportunities for clients.

Houston, Texas, Us

Directed all aspects of infrastructure operations, governance, risk, compliance, and information security and developed policies, processes, and quality audits to align fragmented teams, eliminate system redundancies, and strengthen security practices.* Assessed gaps in security, implemented structured processes, and deployed testing controls to deliver $200K in cost savings and a 75% decrease in annual internal audit exceptions * Developed a multi-year security roadmap, implemented data retention/disposal policies, and worked with key business stakeholders, senior leadership, and the board of directors to meet data storage compliance requirements* Reduced cyber security risk by 15% through full integration of partially deployed systems and drove a 90% decrease in monthly outages by defining change management processes and introducing implementation test planning * Reduced project time needed to complete enterprise-wide desktop operating system upgrades by 50% using Microsoft system center configuration manager for the deployment of desktop imaging and patch management

Houston, Texas, Us

Worked closely with the VP of Information Systems and internal IT security/compliance partners to define cloud service strategies and improved network availability from 70% to 90% by migrating the organization to modern infrastructure solutions* Managed a $13.7M operating budget and $4.1 capital budget and built a shared infrastructure services model which produced millions of dollars in annual cost savings across hardware maintenance, software licensing, and server consolidation* Developed a steering committee to manage M&A integrations, resolved challenges to complete 10 major projects, and reduced average integration time from 12 months to less than six months* Led infrastructure development, including cloud strategy, governance, and architecture, for the deployment of a $26M custom Azure Platform-as-a-Service (PaaS) field reporting application to support acquisition of a large customer contract* Negotiated enterprise licensing agreements, including a new three-year $800K VMware with a 40% discount on future purchases, and renegotiated a $16M Microsoft licensing agreement to enhance functionality with no cost increaseSpeaking Engagements: Invited speaker at three annual conferences for up to 100 Quanta Services IT leaders and staff.

Missouri City, Tx, Us

Recruited to support a high growth company and analyzed applications, infrastructure, and processes to resolve system failures, strengthen network performance, and improve IT governance by integrating disparate systems used by global survey teams.* Deployed Cisco Meraki cloud managed network to enable remote administration and enhance global network security for full scale networks with traffic prioritization* Managed the $8M IT budget to support a multinational integrated geoscience solutions company and negotiated 15% maintenance cost savings in the first year with a 3% annual cap increase to improve forecasting * Directed an email migration to MS Exchange Server to improve system resiliency and email security through modern cloud platforms and upgraded business-critical systems by identifying and eliminating points of failure * Implemented Citrix desktop-as-a-service to allow internet connectivity in remote project locations, enabling direct data uploads and resulting in a 35% productivity gain with projects submitted an average of one week faster

Houston, Texas, Us

Oversaw infrastructure design and implementation of medium-to-large enterprise environments, including networks, disaster recovery, VoIP, servers, storage, backup, virtualization, and application support. Managed a team of consultants working various corporate projects ensuring their technical approach was the most appropriate and streamlined.

Promoted to head the IT Infrastructure and Operations business unit with accountability for all network infrastructure, system availability, and service quality for the $3M Builder Finance division with 30+ nationally distributed branches in the US. * Achieved 99.5% uptime through network monitoring, platform integrations, field service tools, and data automation to enable total portfolio growth from $400M to $6B+ within five years * Supported and enabled $2M in construction loan portfolio growth by integrating systems, data, and users following the acquisition of five banks with a focus on business continuity * Transitioned the organization from physical servers to a VMware virtual server solution, resulting in 30% cost savings ($900K) by eliminating physical servers across development, test, and training environments Earlier experience with RBC Bank (March 2000 - December 2005)included progressive growth through roles of increasing responsibility, from IT Systems Analyst and Team Leader to Assistant Manager overseeing IT Infrastructure and Operations.

Graduate Certificate, Finance & Accounting

Information Technology