James Hart, Pmp®, Csm®, A-Csm℠ Email & Phone Number

Los Angeles, California, United States

I lead Setup and Sustainment activities and manage all client paid projects globally, for our ServiceView Solution. I lead the ServiceView Implementation Team, with overall responsibility for the dealer service operations solutions that we deliver globally.My main responsibilities are as follows:- Lead the implementation team to design, customize, deliver.

Los Angeles, California, United States

I lead the Implementation and Development team, with overall responsibility for the dealer service operations solutions that we deliver to our clients.

Long Beach, CA

I lead the Agile Development team and have overall responsibility for the online dealer financial performance management solutions that we deliver across our "Pacific" Region, which includes West Coast USA, LATAM and Asia Pacific. We currently support around 5,000 dealers using our online systems in the USA, China, Mexico, Brazil, Australia and New.

Shanghai

Responsible for the successful delivery of all the solutions we provide to our clients in China. I lead our Shanghai Client Services Team (15 employees). We deliver superior consulting and online solutions to our clients in the areas of Retail Network Analysis and Dealer Performance.My role was to build the team, pretty much from scratch: recruitment.

I established, managed and led the Japan Office of Urban Science, while delivering key solutions to our Japanese clients.Responsible for all aspects of the business: leading the Japan team, selling solutions to our clients, managing projects, implementing client solutions and managing the Financials.Managed the setup of Urban Science Japan as an.

Kudanshita, Tokyo, Japan

• Project Manager, responsible for building the Dealer Performance and Network Analysis Practice Areas in Japan.
• Expanded revenue, winning contracts with 6 new clients
• Conducted over 20 Retail Network Analysis studies for Domestic and Import Clients
• Executed every step of the project lifecycle, including: Business Development, System Setup, Project Management, Analysis / Consulting, Presentation of final recommendations to executive leadership, maintain ongoing.
• Executed every step of the project lifecycle, including: Business Development, System Setup, Project Management, Analysis / Consulting, Presentation of final recommendations to executive leadership, maintain ongoing.
• Maintenance and client support for an on-site Geographical Information System. Show less

Madrid Area, Spain

• Established and led the Dealer Performance ‘Reporting Group’ - responsible for delivering reporting solutions to 20 clients, with annual revenue of €400,000.I was sent to our Madrid office to roll out our online.
• Project Management and Technical lead for new system set-up
• Database design and ETL in SQL Server
• Developed software tools (C#, VB) to automate monthly production
• Presenting and selling Dealer… Show more Established and led the Dealer Performance ‘Reporting Group’ - responsible for delivering reporting solutions to 20 clients, with annual revenue of €400,000.I was sent to our.
• Presenting and selling Dealer Performance Reporting solutions to clients

London, United Kingdom

• Technical Lead for the largest client account
• Lead a team of 3 in the conversion of a legacy system (VAX/FORTRAN) to electronic Reporting (SQL Server and C#/VB)
• Secondment to our on-site consultant in France for technical assistance and training

Further Education, Next Generation Web Development

Master Of Engineering (Meng), Civil Engineering With French, 2.I

Activities and Societies: Queen’s Jubilee Quest Scholarship of the Institution of Civil Engineers (I.C.E.). Top Flight Bursary of the UK.

Civil Engineering With French

For the 3rd year of my Engineering degree, I participated in an exchange program with INSA Lyon, one of the four INSA Universities in.

Education record

Activities and Societies: 3 sixth form prizes, including the Computer Science Award A-Levels: two As (Maths, Physics) and one B.