James Hart Email & Phone Number

Melbourne, Vic, Au

Australia

Melbourne, Victoria, Australia

-Delivery Manager in Cloud Engineering. -Accountable for delivery across 7 scrum teams, servicing Coles’ Cloud Engineering needs-Accountable for maturing Agile ways of working to uncover efficiencies and deliver value faster and with less waste

-Mature the agile delivery methodology within the RMIT experience organisation, encompassing capabilities, skills, tools and standard approaches to deliver functional excellence. -Define and set up principles and guidelines for the chapter members to adhere to in the day to day working within the value streams. -Ensure that Chapter members are aligned with roadmaps, standards, best practices and relevant guardrails to help them attain greater agile maturity and delivery excellence. -Implement measures/metrics to help improve insight into areas for improvement within delivery teams. -Provide expertise in lean and agile principles to all agile teams, stakeholders and customers -Assist the Value stream leads in mission pipeline discovery to ensure a healthy well-informed mission backlog​. -Coaching and mentoring senior stakeholders on Agile Ways of working and leadership traits required to complement the teams.

Melbourne, Australia

As a Delivery Lead at RMIT, my role is to work with traditional and agile teams to deliver efficient outcomes that meet the strategic objectives of the organisation.

Melbourne, Australia

As an Agile Delivery Manager, I am accountable for delivery and leadership across Core Wagering digital initiatives. This covers 4 agile teams, or around 30 people, working in responsive web and web/app backend. Through continuous contributions to portfolio planning and runway, I ensure online products and solutions are aligned to strategic needs, from concept development through to delivery. In addition, through influencing product development strategy, I ensure teams have a well defined, prioritised and commercially viable backlog of work. By guiding runway, planning, budgeting, resourcing, monitoring and reporting, I provide clear visibility to stakeholders in the delivery of digital solutions. Regular engagement and clear communication with broader stakeholder groups including portfolio management committees, ensures expectations are well managed and delivery progress is clear and well reported. To ensure a continuous improvement culture, I drive effective knowledge sharing within Digital and the broader business, fostering innovation, lean and agile practices to improve organisational delivery capability. I strive to use data to drive decision making, in both the way teams operate and the way we develop product roadmaps.

Melbourne, Australia

Responsible for defining, articulating and executing a digital channel strategy that supports Australia Post's business objectives and delivers a world-class digital experience for customers.My focus over the last 12 months has been across digital strategy and product development in Australia Post's Digital Identity initiative. Working with a team of Product Managers, I facilitated the execution of our strategy, focusing on research driven customer experience and product development.

Melbourne, Australia

Senior Scrum Master / Iteration Manager in the Digital Delivery Centre (DDC) at Australia Post.The Digital Delivery Centre provides a capability to uplift and enhance digital assets (desktop and mobile) utilising Australia Post's Scaled Agile Delivery Framework. By harnessing the value of Lean and Agile values and principles, DDC teams add value through increasing revenue, reducing costs and improving customer experience.DDC teams comprise 8-10 staff, including BA, developer, test and product people.My work as a Senior Scrum Master / Iteration Manager in the DDC has been on the MyPost program of work, providing leadership at the team and broader program level.In addition to the responsibilities of a Scrum Master / Iteration Manager (see previous role), my additional focus includes the following:• Leadership - providing leadership and mentoring for new or less experienced Iteration Managers• Efficiency - facilitating and leading measurement and analyses of team metrics to discover and implement efficiency improvements • Alignment - ensuring teams are aligned to both the short to medium goals of the program and the long term strategic business objectives of the organisation• Communication - facilitating effective communication between teams and from teams to the broader organisation • Value - continuously prioritise work within teams to ensure focus on business ojectives and customer value

Bourke St Melbourne

Scrum Master / Iteration Manager in the Digital Delivery Centre (DDC) at Australia Post.The Digital Delivery Centre provides a capability to uplift and enhance digital assets (desktop and mobile) utilising Australia Post's Scaled Agile Delivery Framework. By harnessing the value of Lean and Agile values and principles, DDC teams add value through increasing revenue, reducing costs and improving customer experience.DDC teams comprise 8-10 staff, including BA, dev and test resources.My work within the DDC has been on major projects such as MyPost as well as through a Capacity Funded Investment (CFI) model. Regardless of the governance model, the focus is always to deliver value and realise the benefits of long running teams.My role as a Scrum Master / Iteration Manager in the DDC includes the following responsibilities:• Leading the planning, development, testing and implementation activities• Iteration planning, executing showcases stand-ups and retrospectives• Facilitating the effective use of Agile principles, processes and behaviours as well as ensuring successful transition to the ongoing support of completed work• Identifying resources the teams will need to successfully deliver a project (i.e. people, tools and environments)• Agile coaching to ensure the team understands their roles, responsibilities and expectations within the iteration• Tracking iteration progress, report obstacles, make sure iteration commitments will be fulfilled, point out bottlenecks in the delivery process• Provide Agile specific project status reporting, e.g. Iteration Burn-down & Release Burn-up charts and Feature progress• Work with Product Owners to define goals of releases/iterations and identify clarifications & prioritisation• Scope Management and estimation for changes to requirements, driving prioritisation decisions to achieve MVP effectively for the sponsor• Focus on team morale, encouraging an enjoyable working atmosphere and tracking team satisfaction

Melbourne, Australia

• Senior Business Analyst on the NextGen Program. NextGen is a multi-year, business-owned program to help NAB become a more agile, more efficient, less complex and more competitive business. NAB has partnered with Oracle to implement their global banking platform, Flexcube.• Senior member of the Customer Interactions team, responsible for representing business stakeholders in the delivery of customer and broker facing channels, including the Customer Portal (internet banking), Broker Portal and Broker Aggregator (eg Aussie Homeloans) interfaces.• The scope of products and services supported in these portals includes the origination and servicing of lending products such as mortgages and credit cards, liability products such as savings accounts and term deposits, and ancillary services such as insurance quotes and valuations.• Conducting requirements workshops, producing high level requirements, detail requirements and supporting the technology and testing teams throughout the delivery of functional specifications.• Management of requirements during upload to ReqPro including full requirements traceability.

Melbourne, Australia

Project Manager at AXA prior to merger with AMP.Project Manager for:- PeopleSoft Improvements program- Information Security Program

Senior Business Analyst on Mortgages Automation Program (MAP), for the implementation of the eFile system (Project name: MAP Wave 2). The eFile system is an image and workflow application for Mortgages at ANZ, deployed to over 800 staff at ANZ Mortgages.The project was run using Agile development and I played a key role in the business representation throughout, involved in: - Iteration Planning - Iteration reviews (showcases) and retrospectives - Design, build and testingAt the commencement of the project I attended tailored Thoughtworks training for an Agile approach which was adapted to suit the governance requirements of ANZ.

Senior Deployment Analyst on Project Comet: a Retail Lending project for the deployment of an Imaging and Workflow solution nationwide to all National Australia Bank Retail branches and over 550 users. The project aimed to reduce paper flow as well as improving efficiencies and scalability for Retail Lending

Melbourne, Australia

Provision of project management services and expertise across the IOOF group, ensuring the delivery of projects within time, cost and quality limitsDelivery of significant business initiatives in excess of $1.5MBroad range of projects including- Financial products- Marketing- IT- Infrastructure/construction- Customer ServiceResponsible for project initiation, planning, budget, execution, closure, issue resolution, change management, communication, reporting and management of external parties

The Innovation Group is a world leader in end-to-end solutions for the insurance industryRoles performed:Project Manager, Consulting Business Analyst, Account Manager, Pre-Sales, Consultant, Training Consultant, Analyst Programmer / Senior Analyst Programmer

B.A. (Hons) Information Systems & Marketing, Computing

Activities and Societies: Vice President I.S.S.O.C (Informationa Systems Society)

Education record