● Led multi-year Operational Excellence Initiative, comprising ~25 projects in four portfolios (the highest-priority operations and change management initiative); collaborated with portfolio leaders to improve organizational processes for decision making, program management, and core service delivery.● Supervised Business Process Management Team and Sustainability Program within the office of the CEO, with 11 staff and a multimillion-dollar annual budget.● Led Operations Management Team of the organization’s 12 senior-most operations functional leaders; drove solution development for operations-related issues and aligned objectives across business functions.● Served as thought partner to executive leadership and colleagues on critical strategic matters, bringing appropriate process and structure to decision making and problem solving.

While continuing the prior role (described below) for the office of the COO, promoted to a newly-created role reflective of the expanded responsibilities of supporting the COO; led special projects and spoke on behalf of COO.● Directed the Operational Excellence Initiative (described above) and fostered strong relationships across functions and global workforce, streamlining information sharing and solving problems around the organization.● Led operations for the COO staff, including setting strategic direction, managing priorities, and identifying and resolving operational issues.● Developed budget-reduction scenarios in response to anticipated revenue decreases due to COVID-19.

On behalf of the COO, developed the governance and reporting process for operations functions, communicated to global audiences, and convened stakeholders and led projects to address cross-functional challenges.● Served as COO’s senior advisor on operations functions (including: Finance; Human Resources; Information Technology; Legal; Marketing; Internal Communications; Ethics and Compliance; Internal Audit; Global Diversity, Equity, and Inclusion; Business Process Management; Sustainability; and, Agile Management).● Developed first organization-wide process to track and report on operations priorities across functions.● Supported the COO in developing a new leadership team and managed relationships with key stakeholders.● Chosen for a 6-month fellowship supporting community-based conservation team in the Solomon Islands; drafted a businessplan, met with partners to build relationships, and interviewed subject matter experts.● Founded and facilitated a discussion group for leaders to talk about developing leadership skills, advancing diversity andinclusion, and fostering a strong organizational culture.● Recognized with a peer-selected award for leading with integrity and being a role model for ethical behavior.

Led operations, communications, and project management support to Chief Conservation Officer. Supported and coordinated evolution of the organization’s conservation strategy and executed change management efforts.● Managed a committee of the Board of Directors overseeing the highest-risk conservation projects.● Assisted with and managed special projects, including the Conservation Technology Initiative and the design and rollout of a new conservation information system.

Project manager for digital strategy team of ~15; streamlined processes and coordinated across departments.● Created, produced, and published content for webpages and social media channels.

Supported SVP for News, Executive Editor for News, and Executive Editor for News Programming. Coordinated meetings, composed and edited internal and external communications, and managed projects and scheduling.● Took on temporary assignment in 2015 to support the Chief Financial Officer and the Finance Division.