• Integrated Salesforce data with API implementation using AWS SaaS products (Lambdas, cloud services, data storage), achieving 38% increase in pipeline conversions within 10 months.• Utilized risk management planning, communication planning and project schedules (Excel w/ macros, MS Project) for device launches, contributing to 15% YoY increase in global sales.• Increased trust with third-party video streaming providers as their integration partner for new voice skills resulting in a 20% increase in customer onboarding within 12 months.• Aligned 5 cross-department, cross-functional teams in 6 months using new tools (Jira, Confluence), demand planning (business needs), stakeholder engagement, and resource leveling.• Leveraged leadership skills and communication skills by leading PMs and with written communication and presentations (PowerPoint, docs) to stakeholders and executive leadership.

• Increased customer retention by 20% within 8 months by leading planning and strategy (charter, conceptual design, scoping) and software development of Dynamics 365 enhancements.• Led project charter, resource planning, documentation, and project deliverables using agile software development for mobile app, enhancing global trial monitoring and human rights.• Transformed immigration management system to Dynamics 365, facilitating high-impact staffing needs with timely onboarding of foreign nationals while meeting regulatory deadlines.

• Managed multiple data center migrations to AWS within established timelines and approved budget, saving $15 million in infrastructure costs within 12 months.• Led project management (with risk management / risk register and success metrics) of SharePoint sites to Azure (cloud hosting / virtualization) reducing annual costs by $6 million.• Managed projects and provided portfolio management of energy supply chain initiatives, increasing revenue by $10 million along with operational improvements within 12 months.

• Supervised budgets and managed a team of developers and analysts while at Shell (contract-to-hire role).