Infrastructure Achievements:Achieved 99.9% uptime SLA by managing and integrating data centers, preventing outages.Ensured 100% uninterrupted connectivity for Borsa Istanbul (BIST), AWS, and VPN with a redundant network.Prevented system outages with load balancers and high-availability systems.Boosted system efficiency by 90% through ATP Tradesoft GTP software transition.Created a Disaster Recovery environment with minimal RTO/RPO, ensuring business continuity.Reduced downtime by 99% with a real-time monitoring system, speeding up issue resolution.Enhanced service delivery by minimizing Call Center downtime.IT Achievements:Designed and deployed high-availability architecture for a new office, optimizing zero-downtime Access Point Network with Ekahau testing.Deployed MS Azure, AD, DNS, Google Workspace, achieving 100% uptime for hybrid work.Implemented an AI support bot, improving SLA tracking and tech support efficiency.Automated HR onboarding/offboarding processes, improving efficiency with barcode-based hardware tracking.While scaling from 40 to 200+ employees, efficiently managed their hardware and software.Thanks to my team!

I was responsible for overseeing the entire IT engineering function, ensuring that the organization’s infrastructure, systems, and support mechanisms were aligned with business goals. I spearheaded large-scale infrastructure projects and ensured business continuity through effective resource and stakeholder management.Led infrastructure projects, including datacenter architectures and system migrations.Developed and implemented information security plans and endpoint protection strategies.Collaborated closely with business development teams to align IT strategies with business objectives.Managed supplier relationships and led efforts in resource planning for IT engineering projects.Utilized Agile methodologies to enhance project management efficiency, improving service levels and customer satisfaction.

I managed system and support teams, ensuring that operational support was delivered at a high level and that business services were maintained without interruption. I was responsible for optimizing network architecture, improving teamwork, and implementing new technologies.Managed cloud computing solutions and web services to enhance system scalability and availability.Led efforts to implement access control systems and security protocols to safeguard organizational assets.Monitored and managed service levels to ensure consistent and reliable IT support across the organization.Directed the performance of the support team and call center operations to optimize service delivery.Focused on stakeholder engagement and communication to align IT services with the broader business strategy.

I was responsible for managing a team of system administrators and ensuring the smooth operation of IT infrastructure. I oversaw the implementation of key infrastructure projects and led the team in delivering solutions to support business needs.Supervised day-to-day operations of Linux-based systems and other critical infrastructure.Spearheaded resource management efforts to ensure effective allocation of IT resources for ongoing projects.Collaborated with cross-functional teams to implement solution architecture that met business needs.Led efforts in team building, ensuring a collaborative and high-performing work environment.Implemented key initiatives to improve the efficiency and reliability of data centers and related infrastructure.

Provided expert support in the design and installation of critical services, including data storage, virtualization, backup solutions, and disaster recovery systems, ensuring a 99% uptime across all implemented solutions.Utilized infrastructure design skills to create zero downtime systems, enhancing operational efficiency and reliability.Led IT transitions and technology refresh projects, effectively taking over operations from the sales team, which involved meticulous project management to ensure timely and budget-conscious delivery.Demonstrated solution-focused approaches in delivering 5+ major projects, which significantly improved service delivery and client satisfaction.Developed and implemented robust backup and disaster recovery strategies, showcasing expertise in backup solutions and disaster recovery planning to protect critical data and minimize downtime.Leveraged virtualization technologies to enhance service scalability and reduce operational costs, ensuring a streamlined infrastructure for clients.Managed the smooth transition of services from sales to implementation, employing strong transition management skills to facilitate seamless client onboarding and support.and secondly;Project Management of IT transitions and tech-refresh by taking over the business from the sales team.

IBM Global Technology Services- IBM Managed cloud infrastructure and services, is specifically designed for running critical enterprise workloads, as well as managed enterprise-grade cloud infrastructure for critical web, mobile and social applications, dev and test and data center transformation.- Managed of Dedicated, shared and hybrid environments in IBM data centers.- Technical Lead of Projects.- Planning and creating architecturel design of virtual environment.

-Virtual Hosting to fulfill all customers' needs.-vCloud-Backup-Storage Area Networking-Middleware Management-System Management-Service Delivery-Customer Support-Provide techical support for Pre-Sales / Sales & Marketing teams.