Harun Erbi̇l Email & Phone Number

Antalya, Türkiye

Adana, Türkiye

🔴Experienced Customer Service Manager responsible for leading and managing a team of 11 colleagues. 🔴Oversaw customer service operations for Wavin Turkey and Wavin Middle East, including managing monthly sales prices, price lists, and special customer prices. 🔴Led the pricing process, discount structure management, and simulation of sales conditions to ensure price and profitability optimization. 🔴Managed the Order to Cash process and served as a PowerBI reporting specialist, designing, creating, and maintaining PowerBI reports. 🔴Acted as the regional CRM admin for Italy, Turkey, and the Middle East. 🔴Led E-Commerce project & initiatives and managed all processes related to the Wavin B2B e-commerce platform, Webshop. 🔴Additionally, handled sales budget creation, internal and external audit processes, customer order management, consolidation planning, and provided support to country and territory directors. 🔴Led the project development of a mobile application for customer complaints.

Adana, Turkey

Adana, Türkiye

🟢Experienced Sales Support Manager proficient in CRM and SAP software, overseeing a team and managing customer special pricing, monthly sales conditions, and discounts. 🟢Conducted comprehensive analysis of competitor products and prices, providing regular/irregular competitor price indexes to senior management. 🟢Responsible for analyzing sales data on a daily, weekly, monthly, quarterly, and annual basis, reporting to senior management and foreign head offices. 🟢Created sales budgets, developed advertising media models, and managed media selection and budgeting. 🟢Orchestrated fair participation, including venue selection, agreement negotiation, and stand design. 🟢Handled website content management, organized product launches, and facilitated dealer/sales meetings. 🟢Proficient in conducting product life cycle analyses.

Adana, Turkey

🔵Sales Analysis and Pricing Specialist with expertise in SAP and CRM projects. 🔵Conducted comprehensive sales analysis and consolidated data for daily, monthly, quarterly, and annual reporting to senior management. 🔵Determined sales prices, including special projects and monthly dealer sales prices, while creating and maintaining price lists. 🔵Made accurate monthly sales forecasts for amount and profitability. 🔵Provided full-time support for SAP and CRM adaptation, handling Sell, Key User, and Data owner tasks, and offering in-place trainings and ongoing support.

Adana

✔Experienced Budget Coordinator and Project Lead responsible for the coordination of departments and domestic/foreign branches in the preparation of annual budgets. ✔Prepared budget realization files and reported directly to the general manager. ✔Led the budget planning project, overseeing the implementation of new budget software, Oracle/Hyperion Planning. ✔Managed the creation of forms, workflows, controls, and tests on Hyperion Planning from project initiation to completion.

Adana

✔Experienced Procurement Manager overseeing all aspects of material and product procurement for the company. ✔Conducted technical analyses for purchased items and developed procurement tools. ✔Coordinated research and analysis of new local and international suppliers, successfully adding over 10 suppliers to the approved suppliers list and establishing long-term business relationships. ✔Conducted price analyses for purchased items and implemented a new proforma and contract management system.

Adana

✔Managed product, semi-product, material, and bulk material planning activities for multiple operating countries. ✔Developed efficient cost modules and optimized local productions, monitoring both production and transportation. ✔Implemented new planning tools to reduce stock levels, resulting in monthly savings exceeding $1,000,000.

Adana

Tekirdag, Turkey

Master Of Business Administration, Marketing

Bachelor'S Degree, Industrial Enginnering

Activities and Societies: Mountaineering, Cycling

Associate'S Degree, Brand Communications